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Union County Kia - Service Center

Indian Trail, NC

4.6
829 Reviews

829 Reviews of Union County Kia - Service Center

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October 17, 2023

We were very satisfied with the professionalism that your dealership exhibited during our time of service to our vehicle. More

by MAXANDCINDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Union County Kia responded

Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!

October 17, 2023

efficient service from serena and the service team, without a doubt I will always be servicing my vehicle with kia More

by Libravo2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Crawford
Aug 25, 2024 -

Union County Kia responded

We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.

October 12, 2023

Wonderful dealership and great customer service experience. A place to bring your vehicle for care More

by Gerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Union County Kia responded

Dear Gerry, we appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.

October 11, 2023

Always helpful, friendly and quick! Never felt pressure to have any services done that were not needed. More

by manettac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salena Dalerio
Aug 25, 2024 -

Union County Kia responded

manettac, we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

October 10, 2023

I received excellent customer service. I was welcomed immediately when I came into the service area. I was explained in detail what I received and was pleased with the service. Thanks Unio More

by toddmeade65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Union County Kia responded

Dear Todd, we greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!

October 07, 2023

Great service personnel made the process easy and friendly. Explained everything about the process and went over all the repairs. More

by JOHNLCJACOBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Union County Kia responded

Dear John, we appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.

October 06, 2023

I was taken promptly at my scheduled appointment. Raquel was great to work with. Overall a good experience More

by zeke012345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Union County Kia responded

Zeke, we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

October 05, 2023

Picking up the car was fine despite the extremely long service process. Only disappointment was the detail of my insurance fate for the only covered one of my back seats and one floor mat where glass is b More

by lpurvis27
Recommend Dealer
No
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salena Dalerio
October 04, 2023

My car was in the shop for 85 days with no loaner car and the service manager was very rude when I checked on the status of my car and about a loaner. Was told four to six weeks for an engine repair that was More

by ashswebb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Salena Dalerio
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2023

The establishment is very nice and organized. The waiting room is comfortable and the staff is very informative and welcoming. More

by NSHEILA_84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Union County Kia responded

We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.

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