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Union County Kia - Service Center

Indian Trail, NC

4.6
831 Reviews

831 Reviews of Union County Kia - Service Center

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January 01, 2024

Great dealership to work with! Very prompt and thorough! I couldn’t ask for a better place. More

by Jennifer Fitchett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everett Pettaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Union County Kia responded

Thank you for the great review.

December 20, 2023

I can’t say enough good things about the Kia Service folks, and in particular Salena and Chris. They went far above and beyond what any reasonable person would expect them to do in order to make sure th More

by Norman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Crawford
Jan 11, 2024 -

Union County Kia responded

Thank you for the great review.

December 18, 2023

Great dealership we got in took us about 3 hours to get everything squared away but we enjoyed it and walked out with a brand new Kia soul the wife was happy and so I was definitely recommend Union Kia More

by Mastereasy7789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Williams
Jan 11, 2024 -

Union County Kia responded

Thank you for the great review.

December 15, 2023

Great Service! Easy smooth transaction. Everyone we worked with was excellent and very attentive to our wishes. More

by Sbrown6924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Union County Kia responded

Thank you for the great review.

December 13, 2023

Great customer service, with not a long wait for my car to be ready in time More

by GILMORECHELSEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Union County Kia responded

Thank you for the great review.

December 11, 2023

Overall very good service. I was told that my radio would be fixed at this appointment. Only to find out upon arrival that they don’t do that on the weekends. I have now been w More

by jperry7777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Union County Kia responded

Thank you for the great review.

December 11, 2023

Very friendly and courteous staff! Car was ready when promised and update and recalls were addressed. Recommendations were given for next service More

by stbd1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Crawford
Jan 11, 2024 -

Union County Kia responded

Thank you for the great review.

December 10, 2023

Friendly and efficient. Easy to make appointments. Always has cat ready at time indicated. Always do a great job. More

by VWMRED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Union County Kia responded

Thank you for the great review.

December 08, 2023

Didn't return my car the way I left it, won't help fix it either, I've asked but they keep giving me the runaround. Very disappointed, will only go back because I have no other choice. More

by shwnrjcksn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Salena Dalerio
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2023

We have received excellent customer service from all departments. Our family has purchased 3 new Kias from there this year. The entire facility is very clean and inviting. So glad we decided to stop and More

by tmullis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin in service
Jan 11, 2024 -

Union County Kia responded

Thank you for the great review.

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