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Union County Kia - Service Center

Indian Trail, NC

4.6
833 Reviews

833 Reviews of Union County Kia - Service Center

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January 17, 2024

They are the best. I would go no where else. On target with what I need to have done, very knowledgeable, always on point and respectful, I trust them. My car comes bac More

by PSALLEN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Crawford
Feb 26, 2024 -

Union County Kia responded

Thank you for the great review

January 17, 2024

Great service, I didn’t had to wait for too long, quick and efficient! As always! More

by 0laisbraz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Union County Kia responded

Thank you for the fantastic review! We loved being of service to you and hope we can assist you again soon.

January 17, 2024

Great service rep that kept in touch the entire time. Very friendly and helpful and great hospitality. I arrived early and he just said, “no problem”, took needed info on his iPad, and then took me to th More

by GLORIAJONES30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irish service rep was awesome young man. , Chris Crawford
Feb 26, 2024 -

Union County Kia responded

Thank you for the great review

January 17, 2024

The service was complete and the associates were very professional. I will recommend this dealer to anyone that asks me about KIA and the dealers service department! More

by fhernandez3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Crawford
Feb 26, 2024 -

Union County Kia responded

Thank you for the great review

January 17, 2024

They had a counter where I could look into the mechanics shop and still set up my laptop to work. I was kept informed on the progress of the work being performed on my vehicle by text messages More

by DBLACK.THE.TRAVELER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Crawford
Aug 25, 2024 -

Union County Kia responded

Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!

January 17, 2024

They are kind and professional. I like my car fixed. They did the great job with my car. More

by y.hyungji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Union County Kia responded

We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

January 17, 2024

The best service, fast and with quality, Serena is very friendly and professional, without a doubt, she has a great work team. More

by lizbrabo2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Crawford
Aug 25, 2024 -

Union County Kia responded

Liz, we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

January 17, 2024

I appreciate the service at Union County Kia, the are helpful, good listeners, but not too pushy. The price was good and they showed genuine concern. The service Manager Scott White is amazing. Couldn’t More

by MOCHABROWN130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Union County Kia responded

Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!

January 17, 2024

Thorough inspection done on my car. Suggested work was not excessive. Waiting time was reasonable. More

by rosa.hocott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Crawford
Aug 25, 2024 -

Union County Kia responded

Dear Rosa, we appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.

January 17, 2024

Like the company the car service and waiting room , my son loves the hot drinks More

by stephenvanlianthang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Union County Kia responded

Thank you for the great review

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