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Union County Kia - Service Center

Indian Trail, NC

4.6
843 Reviews

843 Reviews of Union County Kia - Service Center

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January 17, 2024

Could not diagnose my issue. I had a bad oil pressure sensor and their initial diagnosis was just to change my oil because "it looks black". It was only after I mentioned that More

by chris.pollock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin
January 17, 2024

Good customer service from service center and the representative. Fast and efficient work and timing More

by DEBORAHSLMN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Union County Kia responded

Thank you for the great review

January 17, 2024

Kept me up to date and got me out of there at a great price as well for headlight restoration More

by BBRANTLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Union County Kia responded

Thank you for the great review

January 17, 2024

Good quick service. Friendly staff. They took care of my car with out any unnecessary add ons More

by drpjemac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Union County Kia responded

Thank you for the great review

January 17, 2024

UC Kia has the best service center and is always very attentive to their customers! More

by Laceylw4084
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Union County Kia responded

Thank you for the great review

January 17, 2024

I feel confident going to this dealership for all of my service needs because of Rachel and her attention to details! More

by Linda.eileensc95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everett Pettaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Union County Kia responded

Thank you for the great review

January 17, 2024

Polite and professional. Service department was vey helpful and communicative of all services done. Friendly service from Raquel. More

by No One of Consequence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Union County Kia responded

We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

January 17, 2024

My vehicle was a the dealership for six months for an item under warranty. They did not seem to care that my vehicle was out of service and did nothing to get me something to drive while they had my vehi More

by Hake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Salena Dalerio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Crawford
January 17, 2024

Friendly service staff and sales staff also. Got a good deal on my KIA and love it. Will check with them for my next purchase More

by redhead61_2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Union County Kia responded

We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

January 17, 2024

When I went in to get my oil changed Selena was very attentive and showed the upmost of customer service! I could not get the time to change in my Kia and she made sure that was taken care of as well. I More

by angelabrown490
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Union County Kia responded

Thank you for the great review

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