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Union County Kia - Service Center

Indian Trail, NC

4.6
854 Reviews

854 Reviews of Union County Kia - Service Center

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January 04, 2025

The fluid levels obviously were not checked since the washer fluid was empty the next day. Very disappointed to discover this. This made me wonder if service was done as documented on my car. Cost was ex More

by WILLIAMS1649
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
January 04, 2025

Fast friendly service, very informative on how how car is performing and full car check with any maintenance needed. More

by stacykellyanderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Union County Kia responded

Than you for the wonderful review Union County Kia

January 03, 2025

Kevin was a great service advisor. All the work was done on time and completed in time. More

by Kschnulle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Union County Kia responded

Than you for the wonderful review Union County Kia

January 02, 2025

Great experience and happy with everything and everyone glad to be part of Kia team More

by marvinbridget43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

Fast, nice, very knowledgeable, clean, and will answer any questions or concerns you may have. More

by deeserenee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cheryl Goode
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Crawford, Nathan Moskowitz
January 02, 2025

Fast and efficient. Very friendly on time work was done in a timely manner. Got done ahead of schedule. More

by deeserenee
Recommend Dealer
Yes
Employees Worked With
Service Department
January 02, 2025

They ignore you. When I purchased the car I had to ask someone for help. They are rude. I wouldn't recommend anyone to come to your dealership. More

by LEON79US
Recommend Dealer
No
Employees Worked With
I don't know the name of tbe person who did the oil change
January 02, 2025

Per usual, top tier service from Raquel. She assisted with all questions and concerns during my recent service. More

by marquita.coit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

Brought in our Kia for recalls. They broke the automatic lock on one of the doors and refused to fix it unless we paid them. Frankly, feels like the recall was a fraud to generate b More

by sohocs509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
January 01, 2025

Love Union County Kia, great customer service. Always greeted with a smile. Making a service appointment is really easy and fast. They have you right in and out. More

by Msgmamma6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
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