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Union County Kia - Service Center

Indian Trail, NC

4.6
845 Reviews

845 Reviews of Union County Kia - Service Center

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February 18, 2025

Always very friendly and willing to help in any way possible. Never had any issues with the service department. More

by HANCOCK.SHERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott White
4.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2025

They always take care of all my needs. I appreciate the support! Keep it up! Thanks! More

by jeffreyschwartz85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah
February 17, 2025

They are helpful on certain things but overall it's a pretty good place to buy a car. More

by grichardson3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Patterson
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2025

Car had the promised work done on time. Took the car at the appointed time. All is well. More

by FRANKWHARAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

3 month old Sorento with horrible suspension noise in the rear. Have taken it in twice and second time they had it for 3 days. They say they tightened some bolts but noise is still there. More

by samuel_bryant
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2025

Brandon was very helpful when it came down to making the purchase of my 2025 Kia Soul. Can I get my free tank of gas now? More

by geescravi
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Jolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2025

Union county kia service techs didn’t know what they were doing while checking the epb malfunction and pulled/cut the wires and are saying im responsible for fixing and warranty won’t cover. Kia should be r More

by mivey_281
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Crawford
February 11, 2025

I had a fantastic experience at the Kia service center! The space is clean, welcoming, and comfortable, making the whole visit enjoyable. The staff is exceptional, and I had the pleasure of working with Em More

by rfirth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emma
February 11, 2025

Great timely service. Honest and clear communications. Very accommodating area to work while waiting for repairs More

by j_poli1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2025

Salena was helpful in getting the sales dept to follow through on a promise made at the sales point. She asked questions to fully understand the issue, consulted other dept. and followed through with the More

by lindalinfors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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