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Union County Kia - Service Center

Indian Trail, NC

4.6
845 Reviews

845 Reviews of Union County Kia - Service Center

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February 27, 2025

Service department has still not resolved my issue and the service manager is not calling me even after the sales manager requested him to. The poorest customer service I’ve ever had through a dealership. More

by samuel_bryant
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Reed
3.0
This rating includes all reviews, with more weight given to recent reviews.
Scott White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Crawford
February 25, 2025

It was my first time purchasing a car and with Eddie’s help, we were in and out asap More

by mxiong0426
Recommend Dealer
Yes
Employees Worked With
Brandon Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2025

Good Service. Very friendly and kind staff. I would like them to add car washing More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
February 22, 2025

Always kind and helpful and good at updating customers and staying on top of everything that needs to be done More

by MARIA.H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
3.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

Awesome and friendly atmosphere. The staff is always great and helpful to any need I have. More

by TIP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Union County Kia responded

Thank you for the great review

February 21, 2025

Service was exceptional. Emma kept me well informed of the progress and was a pleasure to deal with. Car was completed and ready as promised. More

by dwd216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emma Five Stars
February 21, 2025

All the service writers are detailed about service performed, and services being offered after inspection. More

by tiffanymarie1210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2025

Brought my new car in for it's first oil change and tire rotation and it was done in a timely manner. More

by ELLARSON1591
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2025

Absolutely love these people. Everybody in here is a family and when you come for any service needs or anything it’s like you’re a part of that family so amazing. More

by jleeclay89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cheryl Goode
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin , Chris Crawford, Nathan Moskowitz
Mar 19, 2025 -

Union County Kia responded

Thank you for the great review

February 19, 2025

Service is always top notch. They take care of my car and my needs. Overall am very happy with the level of service. More

by tamccleary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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