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Union County Kia - Service Center

Indian Trail, NC

4.6
845 Reviews

845 Reviews of Union County Kia - Service Center

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March 14, 2025

Great customer service as always! Raquel is fantastic at taking care of us. Always out at time promised. More

by bamabrandy1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Jolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2025

Our second car purchased at this dealership, great service department, and customer service. The customer waiting area is clean and everyone is friendly. More

by FCTURTLE29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cheryl Goode
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Crawford, Nathan Moskowitz
March 13, 2025

My service was completed within the time promised. Rachel kept me updated throughout. No complaints. More

by DOMENICKNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Union County Kia responded

Thank you for the great review

March 13, 2025

Worked with us to get an ongoing issue fixed. Everyone is always very friendly and helpful. More

by kevohare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Mar 19, 2025 -

Union County Kia responded

Thank you for the great review

March 13, 2025

They were very professional and kept me in the loop on the progress at all times. More

by BUDDYVCURLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember the name but it was on a Saturday
March 13, 2025

Pleasant experience. Informed me of a recall on the vehicle. Discussed services being preformed and the approximate wait time. More

by marissa-law
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2025

Always friendly service here and easy to work with my schedule. I highly recommend Union County Kia. More

by HANCOCK.SHERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everett
Mar 19, 2025 -

Union County Kia responded

Thank you for the great review

March 10, 2025

Tried to call manager but after a few voice mails on my end and his end he gave up. I foolishly listened to service rep and found out I should have had more info on the job. Also, at a different time I d More

by sandydavis1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
3.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2025

Mrs Raquel M is the one that keeps me coming back with her exceptional customer service skill.. Thank you RM for going the extra mile. More

by linton.romonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2025

Excellent service, ease in getting an appointment, comfortable and convenient waiting area and timely with the service. More

by Brandi Deese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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