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Union County Kia

Monroe, NC

Overview
Employees
Reviews
Vehicles
4.7
1,127 Reviews
We are Union County's only Kia dealership, specializing in a hassle free buying experience. We will not miss business over price, payment or trade! closed first 2 Sundays of the month
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4712 W HIGHWAY 74

Monroe, NC

28110

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Showing 1,127 reviews

September 30, 2023

Easy to schedule appointments. The dealer was ready for my arrival. Quick service. No surprises. I’m very pleased. More

by kmartin9321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2024 -

Union County Kia responded

We would not be able to grow and develop without feedback like yours, kmartin9321. We are thrilled you had a great experience with us and hope to see you again soon.

September 30, 2023

My last visit everything was completed as requested in a decent amount of time I have no complaints More

by TEDYCINDYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2024 -

Union County Kia responded

Thank you for the fantastic review! We loved being of service to you and hope we can assist you again soon.

September 29, 2023

Stephanie is one of the best! !! She’s not just a sale person! She connects with her customers! Go check her out More

by Jacob Him
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2023 -

Union County Kia responded

Thank you so much for taking the time to share your positive experience with Stephanie at Union County Kia. We are thrilled to hear that she went above and beyond to assist you during your experience. Stephanie takes pride in providing exceptional customer service and ensuring that every customer is satisfied. We appreciate your recommendation and we look forward to serving you again in the future.

September 28, 2023

Go check out Stephanie and Antwane for your next car purchase! Super knowledgeable and great to work with! More

by mrmaveric
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antwane 😉
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Oct 03, 2023 -

Union County Kia responded

Thank you for your kind words and the 5-Star Review! We're thrilled that you had a positive experience with Stephanie and our team here at Union County Kia! We appreciate your feedback and look forward to serving you regarding any future automotive needs!

September 25, 2023

Helpful, courteous, not pushy, sincere, knowledgeable, friendly, respectful, caring staff. If and whenever I ever decide or want to trade in my vehicle, Union County will be the only choice for me. More

by jwilliams440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2023 -

Union County Kia responded

Thank you so much for taking the time to leave a review a 5-Star Review of our team at Union County Kia! We are delighted to hear our team provided you with a wonderful experience! Please do let us know if there's anything we may do to be of further assistance to you! Don't hesitate to reach out for any future automotive needs! Wishing you an amazing week! .

September 25, 2023

The service is hands down phenomenal, the staff is awesome, kind and patient all the time. The facility is always clean and stocked with complimentary beverages. More

by msmoni.rich
Recommend Dealer
Yes
Employees Worked With
Brandon Jolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos De Los Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2023 -

Union County Kia responded

Thank you so much for your kind words regarding our team! We appreciate your 5-Star Review of Union County Kia and are tickled to hear how pleased you were with your overall experience with our Team! We hope you will visit again soon. Please take care and wishing you a wonderful week!

September 22, 2023

Used this service department and it was top notch. Clean, quick, great detailed work. Highly recommend! More

by Bingerluvu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2023 -

Union County Kia responded

Thank you so much for the wonderful review of Union County Kia. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!

September 18, 2023

Outcome was xxxxxxxx Don't go to Union county kia They played games at the last minute More

by faradmontalvo1119
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Larry Goode
1.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Breeden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Moskowitz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James
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September 17, 2023

The trying to upsale everything and get you to do things that are not needed at the time are annoying. I had just bought the vehicle three months before, I shouldn’t need a tire rotation that quick. More

by Crystal Ivey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Patterson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Antavius Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Shepherd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2023 -

Union County Kia responded

Crystal, we appreciate your feedback of Union County Kia. We are disappointed to hear you were annoyed by some of the facets of the purchase process. We strive to provide our guest with an exceptional shopping, purchase and service experience. It appears as though we may have fallen short. We will most certainly share this with our team in efforts of improving our guest experience. Thank you once again for sharing this with us. If there's anything else we may do to be of further assistance to you, please let us know at 833.741.8931. Wishing you a wonderful ownership experience and week!

September 14, 2023

Salena and Scott are extremely knowledgeable about issues with vehicles, and they are very friendly and helpful!! More

by JUNEROWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2023 -

Union County Kia responded

Thank you for your kind words, June! We're glad to hear Salena and Scott provided you with very friendly and helpful service. If you have any further feedback or questions, please don't hesitate to reach out. Wishing you an amazing week!

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