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Union County Kia

Monroe, NC

4.6
1,362 Reviews
We are Union County's only Kia dealership, specializing in a hassle free buying experience. We will not miss business over price, payment or trade! closed first 2 Sundays of the month
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4712 W HIGHWAY 74

Monroe, NC

28110

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Showing 1,362 reviews

May 31, 2024

The dealership experience was very good, especially Selena trying to help me out with a computer interface. I was disappointed to find out that not all updates are OTA. More

by pnoris
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Union County Kia responded

We really appreciate you sharing your review of our service. Thank you!

May 30, 2024

Salena was awesome as well as the customer service. I have absolutely no complaints every time I come to Union County Kia. More

by edrobiv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Union County Kia responded

Dear edrobiv, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

May 30, 2024

Great business. Awesome staff. Larry Goode has sold me two vehicles. I love this place and he’s awesome More

by dbrown1057
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Patterson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Goode
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Union County Kia responded

We really appreciate you sharing your review of our service. Thank you!

May 30, 2024

Showed up for my appointment and was done within one hour. Liked app that kept me updated. Everyone was friendly and answered all my questions. More

by danhattendorf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Union County Kia responded

Dear Dan, Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!

Aug 26, 2024 -

danhattendorf responded

It is nice going in for service and not waiting all day for repairs.

May 29, 2024

So far every time I go, everybody is so courteous they always answer all my questions and I don’t wait too long More

by dan414sw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Union County Kia responded

Dear Dan, Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!

May 29, 2024

Great service! They were very nice and they heard what my concern with a caring attitude. More

by HOLLYWILLIAMS340
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Union County Kia responded

Thank you for the fantastic review Holly! We loved being of service to you and hope we can assist you again soon.

May 29, 2024

The service was terrible. My car was diagnosed incorrectly and I feel as though I spent unnecessary money on an issue that had nothing to do with my concern. More

by krystalmartin0515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Antavius Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024

Great customer service from everyone we have encountered on our visits for sales and service. More

by simltonfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Moskowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Union County Kia responded

Dear simltonfamily, we are glad to hear we provided you with top-notch service! We appreciate the feedback and would love to work with you again.

May 26, 2024

ABSOLUTELY TERRIBLE, worst service department I’vve ever dealt with!! Will never buy another car from here because of the service department!! More

by Ameliastewart9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Crawford
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024

The salesperson, Stephanie Breeden, was knowledgeable, patient, and transparent throughout the entire process. They took the time to answer all my questions, explained the features and benefits of each ca More

by Nolimitent55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Union County Kia responded

We really appreciate you sharing your review of our service. Thank you!

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