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Union County Kia
Monroe, NC
2,224 Reviews
Union County Kia is a premier Kia dealership in Monroe, NC, proudly serving Charlotte, Indian Trail, Matthews, Waxhaw, Weddington, Mint Hill, Concord, Lancaster, Rock Hill, and surrounding communities. We offer a large selection of new Kia vehicles, including the Telluride, Sportage, Sorento, Carnival, K4, K5, Niro, EV6, EV9, and Kia Hybrid models, along with quality pre-owned vehicles. Our team specializes in vehicle sales, leasing, financing, trade-ins, and certified Kia service. Whether you're shopping for a new Kia, a reliable used vehicle, or expert maintenance and repairs, Union County Kia is committed to providing a transparent, customer-focused experience from start to finish.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,224 reviews
September 05, 2026
I had a great experience with the dealership from start to finish. Everyone was friendly, helpful, and made the process easy without making me feel pressured. I really appreciated the great communication a to finish. Everyone was friendly, helpful, and made the process easy without making me feel pressured. I really appreciated the great communication and customer service throughout the entire experience. More
by kari.schaefer27
Verified Customer
September 03, 2026
Salena had my appointment in hand and quickly got the shop to work on my service. It was a pleasant experience from drop-off to departure. I appreciate the professionalism and courtesy shown. shop to work on my service. It was a pleasant experience from drop-off to departure. I appreciate the professionalism and courtesy shown. More
by kmartin9321
Employees Worked With
August 31, 2026
I recently bought a Kia Sorento Hybrid EX through Devin Gastelum, and the whole process was great. I had a specific vehicle in mind, and Devin tracked it down at another dealership and handled the transfer Gastelum, and the whole process was great. I had a specific vehicle in mind, and Devin tracked it down at another dealership and handled the transfer so I got exactly what I wanted. Communication was excellent throughout — Devin kept me updated at every step and answered all my questions promptly. Highly recommend asking for Devin if you want a smooth, well-communicated car-buying experience! More
by krishna
Employees Worked With
August 30, 2026
Solid, really great Great service, very accommodating, nice people, quick service overall Super super good nice people, quick service overall Super super good More
by mrt1209
August 28, 2026
Raquel was awesome! ! She's communicated with me, she was very helpful and very professional!!! I would refer anyone to Raquel!!! ! She's communicated with me, she was very helpful and very professional!!! I would refer anyone to Raquel!!! More
by davidmarrslight
August 27, 2026
Fast and courteous service. My service advisor was fantastic. I would refer people to have work done My service advisor was fantastic. I would refer people to have work done More
by mgriffen
August 26, 2026
They gave me the best service at the time that was needed Everything was great, and to my satisfaction. Everything was great, and to my satisfaction. More
by johnalittle5
August 26, 2026
Always on time and as expected Consistent in customer approach across all aspects of the dealership approach across all aspects of the dealership More
by STLSPORTSFANS
August 26, 2026
The dealership is a little over zealous in its approach to get people to sell their used vehicles and purchase a new one. To many phone calls and promises of making a good offer on the used car. Waste of t to get people to sell their used vehicles and purchase a new one. To many phone calls and promises of making a good offer on the used car. Waste of time having people come there after being told on the phone that I wasn’t interested in selling or buying a car. I think your service department over charges for its work. I did need some other things done on my car, but at the rate that was quoted, I can not afford. I paid over $1000.00 for one window repair, I got home and then the back window would not work and the door latches were sticking. I questioned what could have happened. I came back to the service department a few days after the initial repair and was told that to fix the back window and the door latches would cost $2000+ to fix. I’m a retiree and can’t afford to pay over $3000.00+ for doors and windows. More
by joy4gailt
Employees Worked With
August 23, 2026
Always Top Notch Service on my 2024 Carnival Always taken very good care of at the Service Dept. very good care of at the Service Dept. More
by cowantjp
