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Union County Kia

Monroe, NC

4.7
1,113 Reviews
We are Union County's only Kia dealership, specializing in a hassle free buying experience. We will not miss business over price, payment or trade! closed first 2 Sundays of the month
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4712 W HIGHWAY 74

Monroe, NC

28110

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Showing 1,113 reviews

February 10, 2024

Very friendly and courteous. Made me feel welcome and went over my service and needed service very thorough More

by clarieritt
Recommend Dealer
Yes
Employees Worked With
Kevin
Feb 10, 2024 -

clarieritt responded

I made the perfect decision purchasing my Kia K5 from Union County Kia. The staff is so amazing! From help with deciding what car fits your financial budget, to service of an already purchased car, they are very detailed to make sure you are informed with understanding throughout the whole process

Aug 24, 2024 -

Union County Kia responded

Dear clarieritt, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

February 03, 2024

I had a bad experience while waiting on my recalled. I wanted my brakes done More

by JAMESBARRINO1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Crawford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2024

Stephanie and Larry did a fantastic job getting us. Our third vehicle from Union County, Kia friendly atmosphere. Great management will definitely refer more people to them More

by jamessmyers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Goode
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Union County Kia responded

Thank you for the great review

January 30, 2024

Please go see Anitra for a new or pre-owned vehicle. She will help you get into the car of your dreams More

by tammy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Everett Pettaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anitra Key
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Union County Kia responded

Thank you for the great review

January 29, 2024

Anitra is very knowledgeable and professional about the vehicles. Please contact her if you are in need of a vehicle More

by Ms McLain
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anitra Key
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Union County Kia responded

Thank you for the great review

January 29, 2024

Stephanie is what you call a realist when it comes to a car sales lady. She told me facts up front and didn’t just feed me a line of xx to sell me a car! Thanks to her help I’m driving a brand new 2024 K5! More

by Channing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Union County Kia responded

Thank you for the great review

January 28, 2024

Anitra sold us our brand new Telluride. The process was done in an easy and timely manner. I highly recommend her you will not be disappointed. More

by MsWu2U
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anitra Key
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Union County Kia responded

Thank you for the great review

January 27, 2024

It’s a great dealership but we need improvement. Improvement is always good especially when you selling a used car and you asked him for the price of the Kelley blue book and there’s things wrong wi More

by wydlecooper421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Goode
2.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Patterson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos De Los Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Crawford
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Union County Kia responded

Dear wydlecooper421, we greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!

January 27, 2024

Dealership has continually declined in the last few years, very aggressive high interest lending, very low customer satisfaction More

by 16elements
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Patterson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2024

I showed up on a Saturday night late as they were closing. Stephanie greeted me with a friendly helpful attitude. She showed me the vehicle I was looking for. I came back the next day to test drive a More

by Rickylee806
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Union County Kia responded

Thank you for the great review

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