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Union County Kia
Monroe, NC
1,340 Reviews
We are Union County's only Kia dealership, specializing in a hassle free buying experience. We will not miss business over price, payment or trade! closed first 2 Sundays of the month
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,340 reviews
August 19, 2024
I always have a wonderful time getting my car serviced at the specific Kia. I always enjoy the incredible customer service and the wonderful lounge area. They make the whole process easy from beginning to en the specific Kia. I always enjoy the incredible customer service and the wonderful lounge area. They make the whole process easy from beginning to end. More
by rfirth
Verified Customer
August 17, 2024
Didn't have to get out of the car before the service trenching came to ask. trenching came to ask. More
by smar2369
Employees Worked With
August 16, 2024
The customer service team is professional, friendly, courteous and very informative. Scott treats your vehicle as it’s his and you like a family member. They always keep you abreast of what’s going on courteous and very informative. Scott treats your vehicle as it’s his and you like a family member. They always keep you abreast of what’s going on and how long your wait time will be. The waiting area is always clean and coffee, tea and hot chocolate is always available to the customers. Keep up the good work Scott and ste Service Team. More
by BUTTERKEY
Employees Worked With
August 16, 2024
Racquel went to bat for me during my first service experience when I discovered my just purchased CPO Sorento needed a complete front end brake job and alignment. She saved me from being a forever un experience when I discovered my just purchased CPO Sorento needed a complete front end brake job and alignment. She saved me from being a forever unhappy customer. More
by tcampbell2007
August 15, 2024
Quick response time, in and out of the service department very quickly. Always excellent service very quickly. Always excellent service More
by chad.j.hayes
Employees Worked With
August 15, 2024
From the time I bought my Kia Forte in 2021 the experience with the sales lady was very relaxing, no high pressure sales. Now every time I visit the service department with Raq u e l Maynard the se experience with the sales lady was very relaxing, no high pressure sales. Now every time I visit the service department with Raq u e l Maynard the senior service advisor is always a great experience. She she goes out of her way to please the customer with there service requirements. More
by jeffgerber01
Employees Worked With
August 15, 2024
Fantastic experience from my service advisor to the mechanic involved. The service department at Monroe Kia is exceptional. mechanic involved. The service department at Monroe Kia is exceptional. More
by jeffgerber01
August 14, 2024
Rachel and the staff at Union County Kia. I’ve been taking care of our company cars for the past seven years. Great attitude and great service. I’ve been taking care of our company cars for the past seven years. Great attitude and great service. More
by OOOUTEN
Employees Worked With
Other Employees :
Larry Goode
August 13, 2024
Service was prompt and professional and the service desk was very courteous had a good experience 👍 was very courteous had a good experience 👍 More
by mstarnes33
Employees Worked With
August 13, 2024
Union County Kia gives quick, friendly service with a comfortable waiting area. I recommend Union County Kia! comfortable waiting area. I recommend Union County Kia! More
by Eric
Employees Worked With
