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Union County Kia
Monroe, NC
1,113 Reviews
We are Union County's only Kia dealership, specializing in a hassle free buying experience. We will not miss business over price, payment or trade! closed first 2 Sundays of the month
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,113 reviews
February 29, 2024
Can’t say enough about the experience my family and I had with Stephanie while purchasing our carnival :) She is definitely not your average sales person and I recommend her to all with Stephanie while purchasing our carnival :) She is definitely not your average sales person and I recommend her to all More
by Luis
Employees Worked With
February 29, 2024
If I could give Stephanie a 10 star rating I would most definitely! She is such a kind gentle spirit who isn’t bout just a sale but cares enough to listen to what my family I wanted and needed! Thank you S definitely! She is such a kind gentle spirit who isn’t bout just a sale but cares enough to listen to what my family I wanted and needed! Thank you Steph More
by Abel
February 29, 2024
I have experienced slow charging times on a DC charger. Twice as long to charge. The mechanic hooked it up to a level 2 charger and 'visually inspected' the car. They did not connect it to the DC charger. Twice as long to charge. The mechanic hooked it up to a level 2 charger and 'visually inspected' the car. They did not connect it to the DC charger. Raquel didn't even know you had a DC charger. There was also a recall update to perform that didn't happen. So I got the car back with nothing but a waste of time. More
by pmfloyd
Employees Worked With
Raquel
February 28, 2024
Wonderful Wonderful experience great customer service expedient service Got me in quickly for an appointment. Great people. expedient service Got me in quickly for an appointment. Great people. More
by kchapman2008
February 28, 2024
Stephanie did a wonderful job at explaining everything to me and always very sweet yet professional me and always very sweet yet professional More
by jmdefinis
February 26, 2024
Anitra was phenomenal with helping me with the purchase of my 2019 Honda Accord! Go see her of my 2019 Honda Accord! Go see her More
by kcallahan2019
Employees Worked With
February 22, 2024
Poor customer service. Rude, belittling, bullying. Will do anything to avoid servicing my car at union county Kia, will also NEVER purchase from union county Kia again. Wil Rude, belittling, bullying. Will do anything to avoid servicing my car at union county Kia, will also NEVER purchase from union county Kia again. Will continue to warn others of the terrible customer service and overall experience. More
by Jfarley289
Verified CustomerFebruary 20, 2024
I just purchased my Jeep Cherokee from Ms Key. She was very helpful and knowledgeable. Go see her She was very helpful and knowledgeable. Go see her More
by Brandon Arant
February 17, 2024
Great experience! I bought my 2024 Kia Telluride SX from Brandon Jolly and he was an AMAZING sales person. I did he entire buying process online and I felt so comforta I bought my 2024 Kia Telluride SX from Brandon Jolly and he was an AMAZING sales person. I did he entire buying process online and I felt so comfortable and like he truly cared. He sent me so many personalized videos and worked with me to get what I wanted. They delivered the vehicle to me and I am obsessed!! This was the best car buying experience I’ve ever had! I will be purchasing from Union County Kia again!!!!! More
by tamzinthetelly
Employees Worked With
February 16, 2024
Very professional and courteous. Always a good experience. Best dealership that I have ever experienced Always a good experience. Best dealership that I have ever experienced More
by MIKEMATTA66
