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Union County Kia
Monroe, NC
1,115 Reviews
We are Union County's only Kia dealership, specializing in a hassle free buying experience. We will not miss business over price, payment or trade! closed first 2 Sundays of the month
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,115 reviews
April 15, 2024
The dealership is great and meets customers needs exceptionally well. Selena does an excellent job in the service department. exceptionally well. Selena does an excellent job in the service department. More
by jlind_1957
Verified CustomerEmployees Worked With
April 13, 2024
Super outgoing and enjoys helping customers. Very knowledgable and well explained to understand the recommended services. Very knowledgable and well explained to understand the recommended services. More
by Aflores.22
Employees Worked With
April 11, 2024
We have been customers with Union County Kia for the last 15 years or so, and have not experienced any issues with customer service or vehicles for that matter. I hope we keep up with this type of luck. 15 years or so, and have not experienced any issues with customer service or vehicles for that matter. I hope we keep up with this type of luck. More
by paige.dyson
Employees Worked With
I do not recognize the names, unfortunately
April 10, 2024
Racquel was pleasant, knowledgeable, and answered all my questions. The entire service experience was excellent! questions. The entire service experience was excellent! More
by regina.sims4th
Employees Worked With
April 10, 2024
My KIA optima has been in shop for four week and needs a engine which will take about three to four more weeks and they wouldn’t give me anything to drive. engine which will take about three to four more weeks and they wouldn’t give me anything to drive. More
by sktillman56
April 09, 2024
I love taking my car to KIA to get it serviced. Whenever it’s time for me to get a new vehicle I will sure enough go another KIA vehicle. The staff there is awesome Stephanie sold my 2021KIA Sorent Whenever it’s time for me to get a new vehicle I will sure enough go another KIA vehicle. The staff there is awesome Stephanie sold my 2021KIA Sorento she is amazing and is on top of it. Always checks in!! Scott and Kevin who works in the service department has always worked on my car for oil changes or any minor maintenance. I love Union county KIA!! More
by myarogers2002
Employees Worked With
Other Employees :
Kevin
April 08, 2024
Wonderful. Was timely fast n did a great job. Will continue to go bac. Selena did a great job Was timely fast n did a great job. Will continue to go bac. Selena did a great job More
by lauripet9
Employees Worked With
April 08, 2024
Have brought our Sportage in 5 times to address a “check engine light” The car has now been in your shop 22 days and according to Raquel Maynard the service department still can’t find the problem. I can engine light” The car has now been in your shop 22 days and according to Raquel Maynard the service department still can’t find the problem. I can understand the problem being difficult to find BUT 5 trips to try and find the issue and now 22 days in your shop are not acceptable. I want my wife’s car now. This experience has lowered my confidence in your operation for the future Getting my car back would be a good start in improving that opinion. More
by JMITCH07405
Employees Worked With
April 08, 2024
Clean, friendly and high on quality of customers service. Speedy with response on your questions and concerns. Speedy with response on your questions and concerns. More
by SBRITTON019
April 05, 2024
Outstanding service and always put there customers first. Always go above and beyond every time I come Always go above and beyond every time I come More
by JMOORE24325
