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Union County Kia
Monroe, NC
2,224 Reviews
Union County Kia is a premier Kia dealership in Monroe, NC, proudly serving Charlotte, Indian Trail, Matthews, Waxhaw, Weddington, Mint Hill, Concord, Lancaster, Rock Hill, and surrounding communities. We offer a large selection of new Kia vehicles, including the Telluride, Sportage, Sorento, Carnival, K4, K5, Niro, EV6, EV9, and Kia Hybrid models, along with quality pre-owned vehicles. Our team specializes in vehicle sales, leasing, financing, trade-ins, and certified Kia service. Whether you're shopping for a new Kia, a reliable used vehicle, or expert maintenance and repairs, Union County Kia is committed to providing a transparent, customer-focused experience from start to finish.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,224 reviews
September 23, 2026
Always helpful with answering questions and helps me with services to my car Helpful and appreciative services to my car Helpful and appreciative More
by Tntopken
Verified Customer
September 22, 2026
Racquel was amazing very informative very knowledgeable and it was a great first time experience and it was a great first time experience More
by samathapope
September 21, 2026
Raquel was very helpful and prompt. Got the service we requested in a timely manner. Got the service we requested in a timely manner. More
by chrisstirose0608
Employees Worked With
September 20, 2026
Salena offered incredible customer service and communication. She explained everything clearly to me (as someone with zero car maintenance experience). I definitely would work with her again. communication. She explained everything clearly to me (as someone with zero car maintenance experience). I definitely would work with her again. More
by Elizabeth.victoria.rogers
September 20, 2026
Took care of my recall efficiently. Raquel is a delight! I was very satisfied. Great Raquel is a delight! I was very satisfied. Great More
by davisfam1221
September 19, 2026
Emma was friendly and helpful from start to finish. I appreciated her candor and felt taken care of. I appreciated her candor and felt taken care of. More
by BIG4EARL
September 17, 2026
I have had my car serviced at UCK exclusively. I have had to return it after service on 3 occasions. The first two were because the mechanic 'forgot' to put some fasteners back and left things loo I have had to return it after service on 3 occasions. The first two were because the mechanic 'forgot' to put some fasteners back and left things loose. This last time, my brakes were changed and I have had a noise since. Been back twice and still have a noise. More
by ellabyj53
September 16, 2026
Service mgr unprofessional The service mgr would never return calls nor would he respond to emails return calls nor would he respond to emails More
by rbaker3041
September 14, 2026
Raquel was amazing! I was on a time crunch and she helped me get in & out super fast. And she was also very pleasant and welcoming to talk to! Overall experience was gre I was on a time crunch and she helped me get in & out super fast. And she was also very pleasant and welcoming to talk to! Overall experience was great More
by boki.simanic
