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Union County Kia
Monroe, NC
1,119 Reviews
We are Union County's only Kia dealership, specializing in a hassle free buying experience. We will not miss business over price, payment or trade! closed first 2 Sundays of the month
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,119 reviews
June 10, 2024
Excellent customer service fast service always vey helpful at front desk prompt and friendly service thanks helpful at front desk prompt and friendly service thanks More
by soupa.woman
Verified Customer
June 10, 2024
Best service department in Charlotte. Scott is super good and the team is awesome. Everything is always clean, fast, and just as they say it will be. Scott is super good and the team is awesome. Everything is always clean, fast, and just as they say it will be. More
by CLYDE.GILFILLAN
Employees Worked With
June 10, 2024
I have purchased my last 3 Kia’s from this dealership and it has always been a great experience! Mr. Bernie Graham was the salesperson that sold me those last 3 Kia’s. After the purchases, I have also taken it has always been a great experience! Mr. Bernie Graham was the salesperson that sold me those last 3 Kia’s. After the purchases, I have also taken my Kia’s to this dealership for service! More
by Delcia
June 10, 2024
Great experience. Always helpful and informative. All the work is done timely and never an issue afterwards. Great job done by all. Always helpful and informative. All the work is done timely and never an issue afterwards. Great job done by all. More
by slong200940
Employees Worked With
June 10, 2024
Great service department! Love the Saturday hours, cleanliness of the facility and communication from the dept!! Way to go! Love the Saturday hours, cleanliness of the facility and communication from the dept!! Way to go! More
by palbunch5
Employees Worked With
June 10, 2024
I have a concern regarding the anti-theft system. My car was recently broken into. This anti-theft system to my understanding was supposed to prevent break in issues that were advertised on social m My car was recently broken into. This anti-theft system to my understanding was supposed to prevent break in issues that were advertised on social media. If Kia cars are susceptible to theft, I am in fear that it will continue to be broken into and someone may take it and leave me stranded. Have the maker considered the customers anxiety regarding this issue. More
by ktillman20
Employees Worked With
Larry Goode
June 07, 2024
They very nice people, they take time ad go over what they will be do to my car. they will be do to my car. More
by DUNLAPANGELA
Employees Worked With
June 07, 2024
Exceptional service team Raquel was so awesome. She kept me informed every step of the way She kept me informed every step of the way More
by clarierit
Employees Worked With
June 06, 2024
So I took my car in for service and an oil change is now $128 Yes everything is expensive these days but that is excessive. I was told I needed a coolant flush every 30 k but what is accurate? What they tel $128 Yes everything is expensive these days but that is excessive. I was told I needed a coolant flush every 30 k but what is accurate? What they tell you or the owners manual. It says 10 years or 120k and 3 years or 30k after that point. I really don’t trust them to do more than an oil change. At one visit I had the tires rotated and the lug nuts on the rear passenger side tire were not tightened correctly and it would have came off while driving. Another time the cover under the engine was not secured properly and was hanging down almost to the point of dragging. So the car I bought from them is fine but I’m going to find a reputable independent shop for service from now on. More
by HHILL21
June 05, 2024
Excellent service every time! Always greeted by someone who is very helpful…they get us in and out as quickly as possible…we never hesitate coming here for service! Always greeted by someone who is very helpful…they get us in and out as quickly as possible…we never hesitate coming here for service! More
by terryhmilton
