
Union County Kia
Monroe, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Close to Enterprise car rental I am from Indiana and I found a car online that I wanted. The saleswoman was Anitra and she was very helpful. She FaceTimed me and crawled under the I am from Indiana and I found a car online that I wanted. The saleswoman was Anitra and she was very helpful. She FaceTimed me and crawled under the car to make sure there was no rust. After I made the decision to get the vehicle I rented a car one way through Enterprise and drove down there. Anitra had everything ready for me to complete the purchase and was very pleasant and informative. More
Be warned: you don't want to service your vehicle here. Horrible experience with the service department. I had an appointment for a simple oil change and my wait was 2.5 hours. And, after all that wait time Horrible experience with the service department. I had an appointment for a simple oil change and my wait was 2.5 hours. And, after all that wait time, they didn't put the car back together! Two bolts missing! If you aren't capable of a simple oil change, you have no business doing more costly repairs. The service manager didn't return my call. Poor customer service all the way around. So disappointed. More
terrible customer service last month from the service advisor, didnt get a synthetic oil change i bought the package for in advance, had to buy a new battery out of pocket on a 2 year old vehicle purcha advisor, didnt get a synthetic oil change i bought the package for in advance, had to buy a new battery out of pocket on a 2 year old vehicle purchased from them, got the upsell for my next maintenance package that's not even close to being due. old school terrible service experience. More
I went to Union County Kia with questions regarding a trade-in. Great experience. Salesman Eddie Smith was very helpful, and knowledgeable. Excellent service. Thank you 😊 trade-in. Great experience. Salesman Eddie Smith was very helpful, and knowledgeable. Excellent service. Thank you 😊 More
I went to Union County KIA hoping to get a new car I called and spoke to Cheryl Goode she transferred me to Mr. Victor Caputo who by the way was absolutely fantastic Mr. Caputo got the deal done for me I called and spoke to Cheryl Goode she transferred me to Mr. Victor Caputo who by the way was absolutely fantastic Mr. Caputo got the deal done for me couldn't ask for a better salesman Mr. Caputo was as friendly and professional just a pleasure to work with overall a truly great experience ..... Thank you Union County KIA for the best experience Daniel LeRoy More
This is about my 5th-6th time up here to get something done with my 2017 Kia Sportage.... always something with this xxxx car. I bought this car on Jan 20, 2020. I came in last week because air was not wo done with my 2017 Kia Sportage.... always something with this xxxx car. I bought this car on Jan 20, 2020. I came in last week because air was not working (3rd time). Finally I was told that compressor that the compressor was not working and that's why the air was not working.. Mind you, I've been complaining about it since Feb. They did something then wounded up putting in some freon. That only worked for a short period of time.... then the COVID-19 took over. I came in last week, compressor needs replacing and they would order part.. Today June 29th 10:30 appt. I was told that it would take a few hrs and my appt was at 10:30 am but so many cars and finally checked in at 10:55. It is now 12:07 and I am stuck here for another couple of hrs... I'm not eligible for a loaner vehicle... bummer. Life sucks and I want out of here... Shoulda stuck with another HONDA!!!! Never another Kia is I get through this xx. More
I visited Kia and had a wonderful experience with their salesman Eddie Smith. He was very helpful and patient while I adress all the options available for a purchase. Thank You Mr. Smith for your time and salesman Eddie Smith. He was very helpful and patient while I adress all the options available for a purchase. Thank You Mr. Smith for your time and recommendations. You made this experience enjoyable Thank You Mrs. Crawford More
I would give no stars if I could. They sold me a car with MANY issues and refuse to fix it. Ive had it a month! MANY issues and refuse to fix it. Ive had it a month! More
Great Work Our experience was very pleasant and exciting. Mr. Eddie Smith was very professional as well as friendly.i will highly recommend Union County Kia to a Our experience was very pleasant and exciting. Mr. Eddie Smith was very professional as well as friendly.i will highly recommend Union County Kia to all our friend's. More
Great Team I had a great experience at Keffer's Union County Kia and my sales consultant and his co workers were like a all star team thank you Eddie Smith and U I had a great experience at Keffer's Union County Kia and my sales consultant and his co workers were like a all star team thank you Eddie Smith and Union County Kia More