Union County Kia
Monroe, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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New car purchase...thanks Victor Caputo On September 20th 2017 I visited my Union County KIA dealer because I needed a "dummy" key cut so that if I locked the KIA fob inside the car I could On September 20th 2017 I visited my Union County KIA dealer because I needed a "dummy" key cut so that if I locked the KIA fob inside the car I could open the car and get in. But while I was at the dealership I sought to find out what new car specials were at the time and what was the value of my 2011 KIA Soul with 109,000 miles. I first met Ed the sales manager who hooked me up with Victor Caputo...Well to make a long story short I went in to get a $5.00 key and left in a NEW car! There were end of year, end of month, and financing incentives on buying a 2017 model and the trade-in value offered for my car was fair. I am NOT NEW to the whole hocus pocus in selling trading or buying a new vehicle. I am 66 years old. I have worked both the corporate side (driving corporate cars) and the private side dealing with personal and my businesses and buying numerous cars and trucks. However, like many of us, I am always skeptical of the "sales pitch" we have been accustomed to over the years... Well this was NOT the case in negotiating a deal with Vic and Ed!!! We ALL worked HARD at arriving at a deal that was fair to all of the parties!!! And, isn't that the point of any effective deal? I have to tell you that I have crossed paths with MANY corporate and personal contacts. Most I like and there are a few that are just idiots. But I had such a good time in working with Vic. We shared many business and personal stories that I can say we both mutually benefitted from... He is a stand up guy... So THANKS VIC! Thanks for being a kind and caring person that made me feel I was not only part of the KIA family but yours as well... As I have aged I find it harder and harder to find people like Vic!! You should get to know him!!! I would be remiss in not acknowledging the rest of the team at KIA. Because without the involvement of these individuals the sales transaction would have not been a success... Brandon Patterson, Finance Director Michael Reed, General Sales Manager Steve Miller, General Manager Cheryl Goode Business Development Manager (Customer Care) Also before I made the decision to trade and purchase I had several questions for the Service Department that needed to be addressed. And I also want to thank : Penny Chandler, Service Manager Dave Thomas, Service Advisor More
I purchased a used Volvo from Alex I purchased a used Volvo from Alex. He was very helpful. He even picked me up to get my Volvo. He went the extra mile to make sure I was satisfied. I purchased a used Volvo from Alex. He was very helpful. He even picked me up to get my Volvo. He went the extra mile to make sure I was satisfied. More
BEST SALESMAN JERROLD THANKS TO JERROLD AT UNION COUNTY KIA I WAS ABLE TO GET INTO THE CAR THAT I WANTED. JERROLD IS THE BEST SALESMAN IN THE BUSINESS. GO SEE HIM AND RIDE THANKS TO JERROLD AT UNION COUNTY KIA I WAS ABLE TO GET INTO THE CAR THAT I WANTED. JERROLD IS THE BEST SALESMAN IN THE BUSINESS. GO SEE HIM AND RIDE AWAY HAPPY WITH YOUR NEW CAR! THANKS JERROLD AND UNION COUNTY KIA More
GREAT EXPERIENCE I WOULD LIKE TO SAY THANK YOU TO JERROLD AND THE CREW AT UNION COUNTY KIA. NOT ONLY DID I GET THE CAR I WANTED I ALSO GOT THE PAYMENT I WANTED. GREAT. I WOULD LIKE TO SAY THANK YOU TO JERROLD AND THE CREW AT UNION COUNTY KIA. NOT ONLY DID I GET THE CAR I WANTED I ALSO GOT THE PAYMENT I WANTED. GREAT. GREAT JERROLD! More
Kia ForteBrandon Jolly took me through the entire process of Brandon Jolly took me through the entire process of car shopping from start to finish. I started out online and The whole team worked together by emai Brandon Jolly took me through the entire process of car shopping from start to finish. I started out online and The whole team worked together by emailing, Texting and even a few phone calls. The Union Kia team made the actual process of buying a car very easy for me. Everything basically done before my arrival except for a test drive and signing the papers! Love it!! 😍 More
AMAZING! Jerrold was one of the best advisers I've ever worked with. He did everything necessary for me to leave in a new car, he went over and beyond on getti Jerrold was one of the best advisers I've ever worked with. He did everything necessary for me to leave in a new car, he went over and beyond on getting me great rates. I recommend everybody to go out and see Jerrold and the team at Union County Kia. Great experience!!! More
Great salesmen Have very professional ,sales people.Took time with us, Jerrold Lawon is a great salesman. we got a 2012 kia soul one ower we love it Have very professional ,sales people.Took time with us, Jerrold Lawon is a great salesman. we got a 2012 kia soul one ower we love it More
Great Customer Service Very professional and great customer service. We were looking for a smaller car, so we got a Rio 2017. Thanks for taking the time to help us. Very professional and great customer service. We were looking for a smaller car, so we got a Rio 2017. Thanks for taking the time to help us. More
Such great service in our first Niro, that we're back for ou We worked with Bernie Graham and Union County Kia in April. Such a great experience and we live our Niro. So we were back for our second, Even bett We worked with Bernie Graham and Union County Kia in April. Such a great experience and we live our Niro. So we were back for our second, Even better deal the second time. Thank you for being easy to work with. It was so nice being treated as family instead of a number. More
Taking care of right from the start I had been looking at New cars for a couple of weeks went to a Competitor of there's and after a week of waiting was still trying to get an approval I had been looking at New cars for a couple of weeks went to a Competitor of there's and after a week of waiting was still trying to get an approval during this time My salesman Don Flint kept contacting me to come in and see him. I kept stalling out of pure frustration I finally explained to Don my situation and told him I didn't want to waste his time. He convinced me to give him a try. I sent my application online within the hour he called me back and had a approval. We went in that night looked at van signed all paper work and drove away. It was a great experience and Don has stayed in contact the whole way. I will defiantly refer and do more business with them in the future. Thanks Don More