Union City Ford Lincoln

The service time was great. Them getting me in quick was great. The staff was awesome. Them getting me in quick was great. The staff was awesome. More

Willing to work with your schedule, polite and friendly staff. We bought most of our family cars from them staff. We bought most of our family cars from them More

Overall I had a very pleasant experience purchasing my F-250 Lariat from Taylor Ford. Most notably Phillip Roberts (sales) was fantastic to work with! He is extremely customer-focused and went the extr F-250 Lariat from Taylor Ford. Most notably Phillip Roberts (sales) was fantastic to work with! He is extremely customer-focused and went the extra mile at several points in the process digging up several pieces of further information on the vehicle along the way for me. The washing/detailing/prep of the vehicle was running behind, so he even jumped in to help with that to keep me from waiting as long. All along I felt that Phillip was genuinely more than happy to help however he could. I am also impressed with his continued follow-up after the sale to see if I had any questions or concerns. More

Taylor Gord parts and service department worked hard to make sure our vehicle was evaluated and fixed in a timely manner. make sure our vehicle was evaluated and fixed in a timely manner. More

Always quick, friendly service. They even serviced the truck with the dog sleeping shotgun. Free shuttle to work when I have to drop the truck off. Use of office space when I have They even serviced the truck with the dog sleeping shotgun. Free shuttle to work when I have to drop the truck off. Use of office space when I have a meeting to jump on. More

The service dept. went above and beyond from the time I initiated a call until the time I picked up my auto. They identified the issues, kept me informed and were so went above and beyond from the time I initiated a call until the time I picked up my auto. They identified the issues, kept me informed and were so professional and friendly. Top Notch More

Jason was friendly and helpful. John was informative and professional . He explained the features well . John was informative and professional . He explained the features well . More

Very cooperative ,very personable & willing to please. Online process fast & smooth. Can’t wait to get my truck. Online process fast & smooth. Can’t wait to get my truck. More

Great dealership from the top management down. Excellent experience and would highly recommend Thomas Taylor Ford. Excellent experience and would highly recommend Thomas Taylor Ford. More