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Umansky Toyota - Service Center

Milwaukee, WI

4.7
3,934 Reviews
Call Service Center (414) 626-1748

3,934 Reviews of Umansky Toyota - Service Center

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September 20, 2023

Since I traveled from 1:15 hours away I was able negotiate the details of my purchase before I ever arrived. When I did come in Andrew toyota had the car and all of the paperwork ready to go. Was More

by PETERMOY1
Recommend Dealer
Yes
Employees Worked With
Marc Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2023 -

Umansky Toyota responded

Thank you for making the journey to visit us! We're thrilled to hear that you found the process of purchasing your car with us to be quick and efficient. It's our goal to provide a seamless and enjoyable car buying experience. If you ever need assistance or have questions in the future, don't hesitate to reach out. Safe Travels, Your Team at Andrew Toyota

September 19, 2023

I had a great service manager suggest a great service technician to work with with. Zee helped me w ith a 23 year old SUV. He was very honest about what it would cost and if it was worth me getting this More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
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Sep 21, 2023 -

Umansky Toyota responded

Thank you for sharing your positive experience with us Andrew Toyota! We're thrilled to hear that you had a great service manager and that Zee was honest and helpful in addressing your 23-year-old SUV's needs. Our team is dedicated to providing the best advice and service possible. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. Safe travels in your updated SUV! 🚗🔧😊

September 19, 2023

Always the best knowledgeable, on time, curtious couldn’t ask for more and excellent waiting lounge. More

by CVSPOERL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Beacham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willie Willett
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Sep 21, 2023 -

Umansky Toyota responded

Thank you for your kind words! We're delighted to hear that you consistently find our service knowledgeable, punctual, and courteous. We take pride in offering an excellent waiting lounge to make your experience as comfortable as possible. Your satisfaction means a lot to us, and we're here whenever you need us. Best Regards, Your Team at Andrew Toyota

September 18, 2023

Very informative friendly staff. Shuttle drivers are amazing. I was kept up to date on the status of my vehicle and was met with quick response times More

by MRBENTLEYBATES80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett, A Few Of Our Toyota Certified Techs, Cody Wagner
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Sep 18, 2023 -

MRBENTLEYBATES80 responded

Thank you guys

Sep 21, 2023 -

Umansky Toyota responded

Thank you so much for taking the time to leave us a 5-star review! We're delighted to hear that our staff was informative and friendly, and that you had a great experience with our shuttle service. Keeping you informed and providing quick responses is a top priority for us. If you ever need any more assistance with your vehicle or have questions in the future, please feel free to reach out. Safe travels, Your Team at Andrew Toyota

September 18, 2023

Steve Cicero was the service assistant manager and he was excellent. I will be bringing my car back for future service More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Cicero
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Sep 21, 2023 -

Umansky Toyota responded

Thank you for your kind words about Steve Cicero! We're delighted to hear that he provided excellent service during your visit. We look forward to welcoming you back for future service needs. Your trust and loyalty mean a lot to us, and we're here to ensure your car receives the best care possible. Best Regards, Your Team at Andrew Toyota

September 18, 2023

Staff was friendly and professional. I had additional follow-up questions that were answers promptly. My wait time was not long. More

by COZETTE.MISTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic, John Endisch
Report | Print
Sep 26, 2023 -

Umansky Toyota responded

Thank you for your review! We're delighted to hear that our staff was friendly and professional, and that your follow-up questions were answered promptly. We understand that your time is valuable, and we're glad your wait time was minimal. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Best Regards, Your Team at Andrew Toyota

September 18, 2023

I appreciate You do very great jobs to take care costumer keep working hard for your More

by eher342
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett, Zeljko Blagic, John Endisch, A Few Of Our Toyota Certified Techs, John Ferrigno, Mike Schmidt, Cody Wagner, Najwa Muna, Stacy Hernandez, LINA SCHMOLDT
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Sep 26, 2023 -

Umansky Toyota responded

Thank you for your kind words and appreciation! We're dedicated to providing excellent service and will continue working hard to take care of our valued customers like you. If you ever need any assistance or have more feedback in the future, please feel free to reach out. We're here to help! Best Regards, Your Team at Andrew Toyota

September 16, 2023

Super rude guy. Very demeaning about my car when getting a service. Would not go to him again. More

by Wisconsin Girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody Wagner
Report | Print
Oct 25, 2023 -

Umansky Toyota responded

We're truly sorry to hear about your negative experience with our staff. This behavior is not reflective of our standards of service, and we deeply apologize for any disrespect you encountered. We value your feedback and take it seriously. If you'd like to discuss your concerns further, please feel free to reach out Allen Good, Service Manager at 414-228-1450. We hope you'll consider giving us another chance in the future, and we'll make every effort to ensure a more positive experience next time. Thank you for bringing this to our attention. Best Regards, Your Andrew Toyota Team

September 15, 2023

Love the service which is why we return to Andrew’s. Less happy with sales. More

by MARYESHAW1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
Report | Print
Oct 25, 2023 -

Umansky Toyota responded

Hi Mary, We greatly appreciate your loyalty to our service department at Andrew's. Your feedback regarding your sales experience is valuable to us, and we're committed to continuously improving. If you have any specific feedback or concerns about the sales process, please feel free to reach out to Kevin Burgher, at 414-228-1450. We want to ensure that your entire experience with us meets your expectations. Best Regards, Your Andrew Toyota Team

September 14, 2023

Have used them with good results for over forty years. Can not imagine going anywhere else. More

by A Townes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Endisch
Report | Print
Sep 15, 2023 -

Umansky Toyota responded

Dear Valued Customer, Thank you for sharing your positive review about your experience with us. We appreciate your loyalty and the trust you have placed in us for over 40 years. It's great to know that we have met your expectations and that you can't imagine going anywhere else for your Toyota needs. We look forward to continuing to serve you in the years to come. Best Regards, The Andrew Toyota Team

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