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Andrew Toyota - Service Center

Milwaukee, WI

4.7
3,933 Reviews

3,933 Reviews of Andrew Toyota - Service Center

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January 26, 2025

O my. Name is ERRON Mathew’s I work there I. Love working at. Andrew. Look for. My. Queen. We’re. Last. Name in. Marriage. Did. Under. M j. I see. More

by BENFRANKLIN1500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeljko Blagic
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Endisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
A Few Of Our Toyota Certified Techs
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferrigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacy Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
LINA SCHMOLDT
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Umansky Toyota responded

Thank you for the five-star review! If you need anything else, don't hesitate to reach out.

January 22, 2025

Cody really seems to know exactly what he’s talking about and he spent a good amount of time explaining the needs of my vehicle. More

by williamouimet615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Umansky Toyota responded

Thank you for sharing your experience! We are glad to hear that Cody took the time to thoroughly explain your vehicle’s needs. Providing knowledgeable and attentive service is our priority. We look forward to assisting you again in the future!

January 22, 2025

So far, I've replaced my battery, not covered, found Rust, being evaluated currently. My cruise dosent work. I keep getting errors on my dash to see the dealer. Not happy. I haven't even made my first More

by VEGGIE6790
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Umansky Toyota responded

Thank you for sharing your experience. We’re sorry to hear about the issues with your 4Runner and understand your frustration. If you would like to discuss this further, please reach out to our service director, Allen Good, at 414-509-2781.

January 20, 2025

The routine oil/filter/tire rotation service took much longer than expected, due to Andrews discovering a leaky oil pan gasket. However, by finding & addressing it, they save me the trouble, inconvenienc More

by DAVE.SCHUELKE
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
A Few Of Our Toyota Certified Techs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Umansky Toyota responded

Thank you, Dave, for the five-star review and kind words! We are glad to hear that you had a positive experience and are happy we were able to discover and fix all necessary issues. We appreciate your patience with us. We look forward to assisting you again!

January 17, 2025

Lety and her team rendered exemplary service and hospitality. Lety and the driver attendant were kind and supportive. I would highly recommend Andrew Toyota. More

by JCPIA333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leticia Lety and I have also worked with John Ferrigno, great service managers
Jan 17, 2025 -

Umansky Toyota responded

Thank you so much for your wonderful review! We’re delighted to hear that Lety and the team provided exemplary service and hospitality. Your recommendation means the world to us, and we look forward to serving you again!

January 16, 2025

I have had my car serviced at Andrew Toyota for 20 years cause they provide honest service are quick and provide the service promised More

by mschmidt9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Endisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Umansky Toyota responded

Thank you for your 20 years of loyalty! We're glad to hear we've consistently met your expectations with honest, quick service. We look forward to continuing to serve you!

January 13, 2025

I have purchased 3 Toyotas from Andrew. My current car is my second Prius. It is a great car. I appreciate the good service I get. More

by Boomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Umansky Toyota responded

Thank you for being such a loyal customer and for sharing your positive experience! We’re thrilled to hear that you’re enjoying your second Prius. It’s wonderful to know that you’ve consistently received great service, and we’re grateful for your continued trust in us.

January 12, 2025

Always great service from Andrew Toyota! The Andrew team is professional, timely and friendly! Thank you, Andrew Toyota! More

by Lnakamoto1582
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
5.0
This rating includes all reviews, with more weight given to recent reviews.
A Few Of Our Toyota Certified Techs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Entire staff is always helpful and friendly!
Jan 13, 2025 -

Umansky Toyota responded

Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear you had such a positive experience with our team. Providing professional, timely, and friendly service is always our goal, and we're grateful for your support. We look forward to serving you again in the future!

January 09, 2025

I’m generally happy with the service I receive. , however, there was a mistake recently when I needed to replace one of my rear view side mirror covers. I was told that the part was in and I arrive More

by Janiskruk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Windom
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Umansky Toyota responded

Thank you for sharing your feedback, and we apologize for the inconvenience you experienced. We understand how frustrating it can be to arrive for a scheduled service, only to find that the part isn't ready. We truly appreciate your understanding and kind words about our service desk staff. Rest assured, we are reviewing our processes to ensure this doesn't happen again in the future. Your experience is important to us, and we value your continued trust. If you have any further concerns or need assistance, please don’t hesitate to reach out.

January 09, 2025

The expertise, helpfulness and prompt friendly service at Andrew Toyota is always the best. I wouldn’t take my cars anywhere else! More

by MARKS-SANFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
A Few Of Our Toyota Certified Techs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everybody at Andrew’s service dept is great!
Jan 10, 2025 -

Umansky Toyota responded

Thank you for your kind words and loyalty to Andrew Toyota! We're thrilled to hear that our team’s expertise, helpfulness, and friendly service continue to exceed your expectations. It means so much to us that you trust us with your vehicles, and we look forward to serving you for many years to come!

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