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Umansky Toyota - Service Center

Milwaukee, WI

4.7
3,933 Reviews
Call Service Center (414) 626-1748

3,933 Reviews of Umansky Toyota - Service Center

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November 14, 2023

This dealership treats us like family when we went there and always give us a list of things that needed or not need to be done.Always had beverage for the customers.Thank you Andrew Toyota More

by CJ.1956.02.CJ.CJ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett, John Endisch, A Few Of Our Toyota Certified Techs, Cody Wagner, Jacob Windom
Report | Print
Nov 14, 2023 -

Umansky Toyota responded

We're genuinely grateful for your feedback about your experience at Andrew Toyota! It's wonderful to hear that our dealership made you feel like family and that our team provided you with a comprehensive list of recommendations. We aim to ensure our customers feel valued and well-cared-for throughout their visit. Thank you for taking the time to share your thoughts, and we appreciate your trust in us. If you ever have any questions or if there's anything more we can do for you, please feel free to reach out. We look forward to serving you again in the future! Warm regards, Your Andrew Toyota Team

November 14, 2023

I would have appreciated being able to speak with someone about the car's operation, rather being told I would need to wait until a salesperson was on the premises. More

by JMHEINITZ
Recommend Dealer
Yes
Employees Worked With
John Ferrigno
Report | Print
Nov 15, 2023 -

Umansky Toyota responded

Hello Valued Customer. We apologize for any inconvenience you experienced. Your feedback is important to us, and we're committed to improving our customer experience. We'll address this concern to ensure better communication in the future. If you have any further questions or would like to discuss the car's operation, please feel free to reach out to Kevin Burgher our GM at 414-228-1450 directly.

November 14, 2023

Quick, competent, and honest I continue using Andrew Toyota because they don't do repairs that aren't necessary and they are very honest More

by PKDAWSON01
Recommend Dealer
Yes
Employees Worked With
John Ferrigno, John Ferrigno
Report | Print
Nov 15, 2023 -

Umansky Toyota responded

Thank you for your kind words! We're pleased to hear about your positive experience with our team at Andrew Toyota. Quick, competent, and honest service is what we strive for, and we appreciate your continued trust. If you have any further feedback or if there's anything else we can assist you with, feel free to reach out. Safe travels, and thank you for choosing us!

November 13, 2023

Well, organized and efficient. Very easy to communicate with. everyone is kind and easy to be around More

by SPROWLEY4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett, A Few Of Our Toyota Certified Techs
Report | Print
Nov 14, 2023 -

Umansky Toyota responded

We greatly appreciate your fantastic feedback about your experience at Andrew Toyota! It's wonderful to hear that you found our team well-organized, efficient, and easy to communicate with. Creating a positive and enjoyable environment for our customers is a top priority for us. If there's anything else we can do for you or if you have any further comments, please feel free to reach out. We value your support, and we look forward to serving you again in the future! Best regards, Your Andrew Toyota Team

November 13, 2023

They corrected the issues and I am satisfied ad per usual. Never had a problem in the 20 years they have serviced my car. Willie was awesome. More

by THEMCLEODGIRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
Report | Print
Nov 14, 2023 -

Umansky Toyota responded

We appreciate your loyalty over the past 20 years and are thrilled to hear that Willie and our team at Andrew Toyota were able to address your concerns satisfactorily. Your satisfaction and trust mean a lot to us, and we are grateful for the opportunity to continue serving you. If there's anything else we can assist you with, or if you have further feedback to share, please feel free to reach out. We look forward to maintaining the high standards that have kept you coming back over the years. Thank you again for choosing Andrew Toyota! Best regards, Your Andrew Toyota Team

November 13, 2023

Friendly service, but I trust little of what they say. Definitely will up charge when possible More

by msltoyota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Duane Domagalski, John Endisch
Report | Print
Nov 15, 2023 -

Umansky Toyota responded

Hello Valued Customer, We appreciate your feedback and are committed to providing transparent and trustworthy service. I'm sorry to hear about any concerns with trust, and we'd like to address them. If you have specific details or questions, please contact Kevin Burgher our GM at 414-228-1450 directly so we can better understand and improve. Thank you for bringing this to our attention.

November 13, 2023

Everyone was courteous and the service was done quickly. The lace to wait was clean and coffee and other beverages were available. More

by tschaefer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Endisch
Report | Print
Nov 14, 2023 -

Umansky Toyota responded

Thank you so much for taking the time to share your positive experience at Andrew Toyota! We're delighted to hear that our team provided courteous service and that you found the waiting area comfortable. Ensuring a clean and inviting space for our customers is a top priority. If there's anything else we can assist you with or if you have further feedback, please don't hesitate to reach out. We truly appreciate your support, and we look forward to serving you again in the future! Best regards, Your Andrew Toyota Team

November 10, 2023

My service was done quickly and vehicle issues were clearly communicated. Car was well taken care of. More

by kkrueger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
Report | Print
Nov 10, 2023 -

Umansky Toyota responded

Thank you for your positive feedback! We're pleased to hear that your service was completed quickly, and that your vehicle issues were clearly communicated. Our team is dedicated to providing excellent care for your car. If there's anything else we can do for you or if you have any further comments, please feel free to let us know. We appreciate your business and look forward to serving you again in the future!

November 10, 2023

Professional group of people working to best of their abilities to help the their clients More

by RFARHAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett, Cody Wagner
Report | Print
Nov 14, 2023 -

Umansky Toyota responded

Thank you so much for taking the time to share your positive experience with us at Andrew Toyota! We're delighted to hear that our team demonstrated professionalism and worked to the best of their abilities to assist you. Your satisfaction is our priority, and we're grateful for the opportunity to serve you. If there's anything else you need or if you have additional feedback to share, please don't hesitate to reach out. We appreciate your support and look forward to welcoming you back in the future! Best regards, Your Andrew Toyota Team

November 09, 2023

Very helpful in explaining all that needed to be done to my car and answered all my questions in a very courteous an d precise way. More

by Nanadetres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Butcher
Report | Print
Nov 10, 2023 -

Umansky Toyota responded

Thank you for sharing your positive experience with Andrew Toyota! We're thrilled to hear that our team was very helpful in explaining all the necessary car maintenance and answered your questions in a courteous and precise manner. Providing clear and thorough information is a priority for us. If you have any more questions or if there's anything else we can assist you with, feel free to reach out. We appreciate your feedback and look forward to serving you again. Best regards, Your Andrew Toyota Team

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