3,933 Reviews of Andrew Toyota - Service Center
Love 'em, love 'em, love em!! I have bought 4 Toyotas from Andrew. The sales staff is extremely helpful. I can get my car in for service pretty much when I want. They do a gre I have bought 4 Toyotas from Andrew. The sales staff is extremely helpful. I can get my car in for service pretty much when I want. They do a great job from the sale to the service. More
The Very Best Service I have tried dealers closer to my home, but I drive 45 minutes to get to Andrew for service on my 2009 Yaris. The friendliness of the service staff a I have tried dealers closer to my home, but I drive 45 minutes to get to Andrew for service on my 2009 Yaris. The friendliness of the service staff and comfort of the waiting area make the trip worthwhile. I love being able to schedule appointments on line. They never try to sell me things I don't need. The car comes back to me clean and well taken care of. I won't go anywhere else in the Milwaukee Area. More
Prentiss was there when I needed help I leased a new Highlander from Andrew three weeks ago. On a cold, dark rainy evening I was having trouble closing the hatch. I called Roadside assist I leased a new Highlander from Andrew three weeks ago. On a cold, dark rainy evening I was having trouble closing the hatch. I called Roadside assistance but all they could do was offer to dispatch a driver so I called the dealership. When I wasnt able to reach my sales executive,I punched in the direct lines of the sales team at random and, much to my relief, Prentiss picked up his phone. He explained the offices were closed but he was working late assisting another customer. He then helped me reprogram my hatch and I was on my way. Its great to have a good sales exec but its even better to know they work as a team! Thank you Prentiss! JHB More
Unexpected Service Need - Excellent Response! Stopped by (no appointment), due to a tire pressure light. John checked and inflated each tire, all within a few minutes of my arrival. Thanks! Stopped by (no appointment), due to a tire pressure light. John checked and inflated each tire, all within a few minutes of my arrival. Thanks! More
Service Department Best customer service in the city, service techs are so friendly they keep you updated thru the whole process while repairs are done on your car Best customer service in the city, service techs are so friendly they keep you updated thru the whole process while repairs are done on your car More
service Service handled on time in an attentive and polite manner. Car ready when promised. Everyone was very accommodating. We always have the car serviced Service handled on time in an attentive and polite manner. Car ready when promised. Everyone was very accommodating. We always have the car serviced here. More
Allen Good's customer service is outstanding I had a prior poor experience at Andrew and was hesitant to go back. Allen Good's service was so exceptional, I will recommend Andrew to all friends a I had a prior poor experience at Andrew and was hesitant to go back. Allen Good's service was so exceptional, I will recommend Andrew to all friends and colleagues with a Toyota. He was personable, efficient, and honest. I hope that someone that Allen reports to sees this message and commends him, because he is truly an outstanding employee and should be recognized. Thank you Allen! More
Eliot Caplan Oil Change 2012 RAV4 The team from the service department took my car in right away without an appointment to change my oil while I was buying out my lease that was up. W The team from the service department took my car in right away without an appointment to change my oil while I was buying out my lease that was up. Willie and Sarah couldn't have been more accommodating, and with a smile! Make you feel a part of the family when there! Eliot Caplan More
Always professional and fast! I'm promptly greeted and service is quick. I love the waiting room refreshments and the bag of chocolate chip cookies left in my car! I'm promptly greeted and service is quick. I love the waiting room refreshments and the bag of chocolate chip cookies left in my car! More
Great dealership Everyone is so friendly, knowledgeable, and helpful. In the past, at different dealerships, I used to dread having to take my car in for an oil change Everyone is so friendly, knowledgeable, and helpful. In the past, at different dealerships, I used to dread having to take my car in for an oil change or repairs. Andrew Toyota, however, is a whole different experience. My daughters even ask if they can come with me! Of course, the soda and cookies don't hurt. I highly recommend this dealership. More