Andrew Toyota - Service Center

Keep coming back I love Andrew Toyota because of the dedicated team who serve customers at that location. I live much closer to another Toyota dealer, and I keep comin I love Andrew Toyota because of the dedicated team who serve customers at that location. I live much closer to another Toyota dealer, and I keep coming back to Andrew as the service is stellar. I have purchased my last three vehicles there, and all car maintenance is performed at that location. More

EXCELLENT CUSTOMER SERVICE I have a 2005 Toyota Sienna and Willie Willett has been my go to guy for all these years. I can count on him and his team of mechanics to keep my Sie I have a 2005 Toyota Sienna and Willie Willett has been my go to guy for all these years. I can count on him and his team of mechanics to keep my Sienna running and can take road trips down to Texas to see the grandkids without worries about a break down on the way.. I want to thank everybody in the Service Department for the outstanding service they have provided to me over the years. More

Customer focused excellent service People in all departments from answering the phone to schedule my appointment , receiving the car when I drove it into the shop, listening to my reaso People in all departments from answering the phone to schedule my appointment , receiving the car when I drove it into the shop, listening to my reasons for bringing in the car, explaining the next steps, providing a driver to take me home, calling in a few hours to report on my car, and walking me through the repairs.... are pleasant, non-condescending to a woman, courteous, and informative. More

Willie Willet is the best! Willie always personalizes our discussion of what and how my vehicle should be serviced. He includes options with his analysis and recommendations. I Willie always personalizes our discussion of what and how my vehicle should be serviced. He includes options with his analysis and recommendations. I am probably one of his older customers, but I did take him down arm wrestling that one time there at his desk. He'll deny it I'm sure. More

Sale of 2017 Camry and service of 11/14/2017 Steve Butcher has sold me my last several cars and he was always considerate and patient. I appreciate that. Mike Schmidt handled my service in A1 Steve Butcher has sold me my last several cars and he was always considerate and patient. I appreciate that. Mike Schmidt handled my service in A1 form, and he also listened to my complaints that there were too many reminders of the service appointment on all of my devices. Also that I was still receiving srervice offers for my previous 2010 Avalon which (which according to my insurance was totalled, but this makes me wonder). The service was very good and completed in the time indicated. Also, DuaneDomagalski always inquires whether everything is to my satisfaction. I appreciate it very much. More

Service visit I appreciate how welcoming everyone was at the end of a Friday. I visited for an oil change on my Prius. Quick service with no pressure for other ser I appreciate how welcoming everyone was at the end of a Friday. I visited for an oil change on my Prius. Quick service with no pressure for other services like I’ve experienced at other dealerships. More

Service I have an emergency situation w/ my car yesterday ( flat tire) I was kind of worried since I don’t have an appointment and have to go to work. I asked I have an emergency situation w/ my car yesterday ( flat tire) I was kind of worried since I don’t have an appointment and have to go to work. I asked Wellie for help and he took the car right away... He’s super nice, helpful and very approachable.. Every dealership will be glad to have Wellie in their team. More

Exceptional Service Andrew is undoubtedly the BEST service department I have worked with. I feel that any work they recommend really does need to be done; I never have t Andrew is undoubtedly the BEST service department I have worked with. I feel that any work they recommend really does need to be done; I never have to question. They go out of their way to schedule appointments for customer convenience and provide a wonderful shuttle service for those in need. Can't say enough good things about this service department and their staff. More

pleasantly surprised My last car lasted 17 years. At the time I bought the car new from a Milwaukee area dealer. I told the sales manager " I was not sold a car, I was s My last car lasted 17 years. At the time I bought the car new from a Milwaukee area dealer. I told the sales manager " I was not sold a car, I was sold a dealership." Ninety percent of maintenance was done at that dealership. They let me down near the end though. They misdiagnosed a major repair then they failed to notice a critically needed repair ( a severely rusted cradle engine support) that forced me to sell the car and buy another as soon as possible. I was in northern Wisconsin at the time. They lost out on the repair. If they had caught the repair I may have decided to buy another car from them. The best used car available was a 2016 Toyota Camry LE (a brand change for me). I returned to Milwaukee and when service was needed I simply looked online to see who were the available Toyota dealers. I knew nothing about Andrew Toyota except it was the most conveniently located. I came to the dealer with a critical attitude. Was this going to be a dealer that I could have long term relationship with? I was met by service advisor Cody Wagner. I explained that I was a first time customer. He was very thorough and knowledgeable. He was genuinely concerned that I get the best service for my vehicle now and for the future. He clarified some misinformation I had received from a dealer in northern Wisconsin. I did not come to get nitrogen for my tires but Andrew Toyota was offering a special I could not refuse. The waiting area was very pleasant. I left Andrew Toyota impressed. More

Great service Andrew Toyota's Service folks are always "there" to help me out with my RAV4. ! I feel they are honest, and don't try to overcharge or recommend un-ne Andrew Toyota's Service folks are always "there" to help me out with my RAV4. ! I feel they are honest, and don't try to overcharge or recommend un-necessary repairs. They aren't the cheapest repairs in town, but I have confidence in their work...and as a single female, that's important to me!! More