3,934 Reviews of Andrew Toyota - Service Center
Oil change We have been servicing our cars at Andrew Toyota for 18 years. There are so many reasons we continue to go back but the main reason is the amazing cu We have been servicing our cars at Andrew Toyota for 18 years. There are so many reasons we continue to go back but the main reason is the amazing customer service we receive with Willie Willett. He called us to let us know we were coming due for an oil change, got us in when the time worked best for us and then did everything to make sure we had an excellent experience! We dropped off our vehicle for service and he even came out to the car to say hi to our children! More
My “go to” car service center I bring my 2012 Toyota Prius to Andrew for service since my purchase and I always leave a happy camper. They get me in and out quickly and I appreciat I bring my 2012 Toyota Prius to Andrew for service since my purchase and I always leave a happy camper. They get me in and out quickly and I appreciate the quality and cleanliness of the waiting area. They even provide free drinks while I wait and there’s a good selection. WiFi is strong and easy to connect to so the wait time seems to fly by. Best of all I feel I can trust them to keep my car in good working order. I highly recommend Andrew Toyota. More
Their service is great! I have been a customer of Andrew Toyota for many years because their service is great. They have solved a problem in an older Toyota that 2 other deal I have been a customer of Andrew Toyota for many years because their service is great. They have solved a problem in an older Toyota that 2 other dealerships were not able to remedy even after several attempts. Andrew Toyota's mechanic correctly diagnosed and resolved the problem. The staff is professional, friendly, upbeat and competent. Simply the best in this area! More
Top Quality I have bought 3 cars through Andrew Toyota, over the years. Each has been wonderful. My sales rep is Prentiss Farsee - who is a delight to deal with a I have bought 3 cars through Andrew Toyota, over the years. Each has been wonderful. My sales rep is Prentiss Farsee - who is a delight to deal with and always says "Hi Jane" whenever I come in for anything. The quality of the service department is terrific! Everybody is very pleasant. No matter what service you have done they do it efficiently and accurately. Kudos to them! Jane More
Great service We always take our cars to Andrew. Agents are great & so is service. We needed new windshield wipers & they gladly changed them even though it was cha We always take our cars to Andrew. Agents are great & so is service. We needed new windshield wipers & they gladly changed them even though it was challenging. Thank goodness they did it! Scheduling service online is very convenient. Highly recommend them! More
Excellent service My car had tire pressure issues and he made sure he explained and provided a permanent solution which was tire replacement although its was expensive My car had tire pressure issues and he made sure he explained and provided a permanent solution which was tire replacement although its was expensive replacing all three tires i was convinced its was best solution. Thanks CodyI have no issues with my car now susan More
Thank you for your assistance My car didn’t start after I left work on Monday night, I was kind of worried since I didn’t have an appointment and had to go back to work the next da My car didn’t start after I left work on Monday night, I was kind of worried since I didn’t have an appointment and had to go back to work the next day. My husband called the dealership and John took the car right away when the tow truck drop it off at the dealership. He was very helpful, professional, friendly and very approachable. He told us it was a battery that needed to be replaced and honored the price that we found online. He also had my windshields wipers replaced and told us a few other minor issues that my car had. He made us feel at easy and we knew we made the right choice. More
Comfortable,Confidant Good Morning , I took our Corolla in for Service yesterday for an oil change and new battery. Daniel was expeditious in checking me in and told us abo Good Morning , I took our Corolla in for Service yesterday for an oil change and new battery. Daniel was expeditious in checking me in and told us about an hour and a half for completing the procedures. Enjoyed a cup of coffee in there very clean and efficient waiting area and was greeted by most Andrew personnel with smiles and friendly "hello's .Waiting are and showroom a very comfortable environment. An hour later Daniel came by and thoroughly explained the completion of the procedures, and he also suggested potential trouble areas to be aware of in the future. A thoughtful,professional,intelligent young man that made the service experience pleasantly informative and successful.Thank you Daniel. Andrew Toyota will be our "go To" service center. Regards Jeff & Judy Amroze More
Never a bad visit I have been using Andrew Toyota for my cars since the early nineties with my first Previa. Never have I been disappointed. Service staff are knowledge I have been using Andrew Toyota for my cars since the early nineties with my first Previa. Never have I been disappointed. Service staff are knowledgeable and care about you and your car. In one particular instance when facing a substantial cost of repair for a part only a little out of warranty my service agent helped me secure a significant savings from Toyota Company which reduced my cost by half. Now that’s going above and beyond. Getting appointments is reasonable and getting in and out in a good time frame is also reasonable. They let me know what might be breaking down on my car with enough time to budget a repair later on. I could go on but suffice to say, Andrew Toyota is the real deal when it comes to service. Haven’t looked elsewhere in 35 years. More
I’m a regular customer. Brought my son’s car in after calling John E. ahead of time to discuss work to be done. Always very happy with John’s service. I trust him. He is know Brought my son’s car in after calling John E. ahead of time to discuss work to be done. Always very happy with John’s service. I trust him. He is knowledgeable and honest! Thank you! More