3,934 Reviews of Umansky Toyota - Service Center
Great Service Department The service was very prompt along with the technicians being knowledgeable. I am happy the let me know my options vs. just going with what I said. Tha The service was very prompt along with the technicians being knowledgeable. I am happy the let me know my options vs. just going with what I said. Thank you guys! More
Excellent Service Department I've been taking my Toyotas to Andrew for service for years, and I have never had a bad experience. Every technician I've worked with has made me feel I've been taking my Toyotas to Andrew for service for years, and I have never had a bad experience. Every technician I've worked with has made me feel comfortable and like I can trust them. I've worked with John Endisch a lot over the past few years, and he is truly fantastic - honest, knowledgeable, and friendly. More
great service Mike Schmidt did a great job from the beginning to the end. He did exactly what was needed and gave me an accurate estimate of the time involved. Th Mike Schmidt did a great job from the beginning to the end. He did exactly what was needed and gave me an accurate estimate of the time involved. The waiting area was well stocked with drinks, snacks, and comfortable chairs More
Mike Schmidt was all you could ask for....fine experience Mike gave me a loaner and took another $100 off when I presented the coupon,,,,,can't comment on the quality of the work yet because I don't know enou Mike gave me a loaner and took another $100 off when I presented the coupon,,,,,can't comment on the quality of the work yet because I don't know enough...but enjoyed the cookies More
Service glitch I have been working with Andrew since the 80's, and have always enjoyed it. Once in awhile, every company has a hick up, yesterday was one. I schedu I have been working with Andrew since the 80's, and have always enjoyed it. Once in awhile, every company has a hick up, yesterday was one. I schedule a service for new tires. When I turned the car in I metntioned the VSC and Check Engine lights was on and asked to have tht checke. That did not make it to the work order, and I did not notice that. I also had an unrepairable tire in the back of the va. I thought thye would just pull the tire, and use one of the old set of four to leave me with a spare. When I picked the car up I checked, and there it was. My service advosor is prety new, and was a bit floored what to do, his desk neighbor stated the tire pick up guys were there gettin old tires, so he reushed to see if he could retireve one of my old tires for the spare. He was succesful, and I hope to pick that up soon. My other issue was when I went to pick up the van, there was one, not tow reps on duty. There was a lady in front of me with her CC out, but the rep was on a long call while we stood there. She finallly told me I could check out in service department. So, small things, but correctible, I will go back, it is a good business. More
Great Service! I have been very satisfied with the service from Andrew Toyota since I purchased my first Camry in 2004. I now have a 2015 AvalonXLE. I Loooveee this I have been very satisfied with the service from Andrew Toyota since I purchased my first Camry in 2004. I now have a 2015 AvalonXLE. I Loooveee this car. The service here is second to none. More
Great Service My husband and I were concerned of a crunchy sound we heard when we made a sharp turn. A quick check by the Andrew Toyota Service team and we were a My husband and I were concerned of a crunchy sound we heard when we made a sharp turn. A quick check by the Andrew Toyota Service team and we were assured that all is well. The plastic guard in the wheel wells are secure and the ice that may have caused the crunchy noise is gone. Thank you More
routine for new Highlander We purchased our highlander the end of September and are happy with our car. Last week I had my first "check-up". The service man assigned to me was We purchased our highlander the end of September and are happy with our car. Last week I had my first "check-up". The service man assigned to me was "Zee", and he was perfect. Answered my questions and was good patient with me. I will request him for further service. More
Fine service Quick and easy and I appreciated the lift before and after services. Also checked for recalls. A great place to receive services. Thanks so much! Quick and easy and I appreciated the lift before and after services. Also checked for recalls. A great place to receive services. Thanks so much! More
8 month ago My Sienna has a recall on the doors. I requested to have it serviced at Andrew Toyota. Parts were needed to complete the repairs. Thee service advise My Sienna has a recall on the doors. I requested to have it serviced at Andrew Toyota. Parts were needed to complete the repairs. Thee service adviser told me they would call me when the parts arrived. Two months later I called to find out when the parts would be ready. A very rude women told me not to call back again, they would call me when the parts arrive. It has been 8 months from my original request, I do not suggest taking your car to be serviced at this dealership. More