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Umansky Toyota - Service Center

Milwaukee, WI

4.7
3,931 Reviews

3,931 Reviews of Umansky Toyota - Service Center

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May 30, 2024

I have dealt with AndrewToyota in the past and was always satisfied. Service and personnel were very professional and friendly. More

by mimiruss64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
May 31, 2024 -

Umansky Toyota responded

Hi, Thank you for your continued support! We're delighted to hear that you've always been satisfied with our service and staff. We appreciate your kind words and look forward to serving you again in the future.

May 30, 2024

I think the service department shows expertise when caring for cars. They show care when working with owners . It IS good professional work! More

by donna.fletcher
Recommend Dealer
Yes
Employees Worked With
Willie Willett, Zeljko Blagic, John Endisch, A Few Of Our Toyota Certified Techs, John Ferrigno, Mike Schmidt, Cody Wagner, Stacy Hernandez, LINA SCHMOLDT
May 31, 2024 -

Umansky Toyota responded

Hi Donna, Thank you for your kind words! We're thrilled to hear that our service department's expertise and care met your expectations. We appreciate your feedback and look forward to continuing to provide you with professional and attentive service.

May 29, 2024

Competent and attentive service. Have dealt with Sasha and Mike and each communicated effectively and responded to our questions promptly. More

by Hnchudfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
May 31, 2024 -

Umansky Toyota responded

Hi, Thank you for your feedback! We're pleased to hear that Sasha and Mike provided competent and attentive service, effectively communicating and responding to your questions promptly. We appreciate your business and look forward to serving you again.

May 27, 2024

My car's water pump broke right before I was leaving for 2 weeks in Italy. Zee kept me informed while I was gone, went over and above to accommodate my issues and found a way for me to pick up my car after More

by Hilary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
May 27, 2024 -

Umansky Toyota responded

Hi Hilary, Thank you for sharing your experience! We're glad Zee was able to assist you, even during a hectic time. Providing excellent service is our priority, and we're thrilled to hear that you're extremely pleased with us. If you ever need anything else, don't hesitate to reach out.

May 24, 2024

Professional and friendly service. Keeps you updated on progress and includes narrated video of the inspection. More

by VFense
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett, Cody Wagner
May 27, 2024 -

Umansky Toyota responded

Hi, Thank you for your kind words! We're glad you enjoyed our professional and friendly service, as well as the narrated video updates. We appreciate your feedback and look forward to serving you again.

May 24, 2024

I had an appointment on the other side of city that was going to be tough to make after my service work. The service dept. went out of the way to get me out the door in time. . More

by MWEIGERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett, Christopher Williams
May 27, 2024 -

Umansky Toyota responded

Hi, Thank you for sharing your experience! We're glad our service department could accommodate your schedule and get you on your way in time. We appreciate your feedback!

May 22, 2024

Willie is a great service guy. That's why I go to Andrews Toyota for service. More

by Willie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
May 23, 2024 -

Umansky Toyota responded

Hi, Thank you for your kind words about Willie! We're thrilled to hear he's the reason you choose Andrew Toyota for service. We appreciate your loyalty and look forward to continuing to provide excellent service.

May 21, 2024

Great service, fair prices! Just a great experience. The service writer keep in touch on all repairs and was awesome to work with. More

by LUNDYB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
May 22, 2024 -

Umansky Toyota responded

Hi, Thanks for sharing your experience with us! We're glad to hear that you had a great service at Andrew Toyota and that our team kept you informed throughout the repairs. If you ever need anything else or have any questions, feel free to reach out.

May 21, 2024

Very knowledgeable service with friendly contacts for a very reasonable price. You should give them a try. More

by lanceburm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ferrigno, Mike Schmidt
May 22, 2024 -

Umansky Toyota responded

Thanks for sharing your experience, Lance! We're glad to hear that you found our service team knowledgeable and friendly, and that you were satisfied with the pricing. We appreciate your recommendation and hope to continue providing you with top-notch service in the future. If you ever need anything else, feel free to reach out.

May 21, 2024

My car had to be towed on a Saturday. I was able to speak with Steve Cicero of Andrew Toyota’s customer service team and he was wonderful: he was accessible by phone, he kept me up to d More

by Becky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Cicero—I give him a rating of 5 stars. I also had a follow-up call with a manager whose name was Al who also was great about getting my call to Steve so that we could resolve the follow-up issue.
May 22, 2024 -

Umansky Toyota responded

Thank you for sharing your experience, Becky! We're delighted to hear that Steve Cicero provided you with exceptional customer service and made sure your car was taken care of promptly and effectively. If you ever need anything else or have any questions, don't hesitate to reach out. We appreciate your trust in Andrew Toyota!

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