3,931 Reviews of Umansky Toyota - Service Center
I think the service department shows expertise when caring for cars. They show care when working with owners . It IS good professional work! caring for cars. They show care when working with owners . It IS good professional work! More
Competent and attentive service. Have dealt with Sasha and Mike and each communicated effectively and responded to our questions promptly. Have dealt with Sasha and Mike and each communicated effectively and responded to our questions promptly. More
My car's water pump broke right before I was leaving for 2 weeks in Italy. Zee kept me informed while I was gone, went over and above to accommodate my issues and found a way for me to pick up my car after 2 weeks in Italy. Zee kept me informed while I was gone, went over and above to accommodate my issues and found a way for me to pick up my car after hours on a holiday weekend. I am extremely pleased with Zee and Andrew Toyota. I will happily recommend them to everyone. More
I had an appointment on the other side of city that was going to be tough to make after my service work. The service dept. went out of the way to get me out the door in time. . going to be tough to make after my service work. The service dept. went out of the way to get me out the door in time. . More
Great service, fair prices! Just a great experience. The service writer keep in touch on all repairs and was awesome to work with. Just a great experience. The service writer keep in touch on all repairs and was awesome to work with. More
My car had to be towed on a Saturday. I was able to speak with Steve Cicero of Andrew Toyota’s customer service team and he was wonderful: he was accessible by phone, he kept me up to d I was able to speak with Steve Cicero of Andrew Toyota’s customer service team and he was wonderful: he was accessible by phone, he kept me up to date on his service technician’s findings via text, video and phone, he was prompt with an estimate that I could consider and he promptly ordered parts and established an immediate service appointment when I accepted the quote. He addressed my questions in responses that I could understand, not being very technical myself. There was quick turnaround on fixing my car. Although I had to go back the next day to inquire about a new sound I was experienced while driving my car, he got my car in to be seen right away and resolved the issue. He offered a courtesy shuttle home while the follow-up work was being done. I declined and waited with a good book but appreciated the offer of the ride. Steve Cicero was professional and responsive throughout. He is very good at what he does. As a customer, I felt heard and I trust the work that was done. Steve Cicero is a credit to the Andrew Toyota team. More