3,934 Reviews of Umansky Toyota - Service Center
I encountered a few problems with my truck 2 days before heading out of town and Cody scrambled to get me an appointment and get the parts onsite. That meant so much for him to do that- he could’ve easily s heading out of town and Cody scrambled to get me an appointment and get the parts onsite. That meant so much for him to do that- he could’ve easily said, sorry… just can’t be done this quickly. Once the truck was there he called and texted a few times with updates and ultimately the work was completed when he said it would be. And the work was done perfectly. His level of customer focus is very rare these days. Great guy- Andrew is lucky to have him as an employee. More
The dealership is clean, you have friendly people there. I am usually satisfied with the service at this location. I am considering going somewhere else. I was not happy with the last service rep I worke I am usually satisfied with the service at this location. I am considering going somewhere else. I was not happy with the last service rep I worked with. More
I think the service department shows expertise when caring for cars. They show care when working with owners . It IS good professional work! caring for cars. They show care when working with owners . It IS good professional work! More
Competent and attentive service. Have dealt with Sasha and Mike and each communicated effectively and responded to our questions promptly. Have dealt with Sasha and Mike and each communicated effectively and responded to our questions promptly. More
My car's water pump broke right before I was leaving for 2 weeks in Italy. Zee kept me informed while I was gone, went over and above to accommodate my issues and found a way for me to pick up my car after 2 weeks in Italy. Zee kept me informed while I was gone, went over and above to accommodate my issues and found a way for me to pick up my car after hours on a holiday weekend. I am extremely pleased with Zee and Andrew Toyota. I will happily recommend them to everyone. More
I had an appointment on the other side of city that was going to be tough to make after my service work. The service dept. went out of the way to get me out the door in time. . going to be tough to make after my service work. The service dept. went out of the way to get me out the door in time. . More