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Umansky Toyota

Milwaukee, WI

4.7
6,763 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,763 reviews

December 05, 2009

Worked with my schedule. I'm not a fan of "haggling", so I simply told him what I was willing to pay and why I felt the price was fair. About 5 minutes later everything was settled. Overall, I was very happ More

by joelrondeau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Vallier III, James Vallier
December 05, 2009

I have given the review I have because this is my second car purchase from Peter Klein at Andrew Toyota and everytime I visit the dealership for service and/or purchase I am always greeted and treated with More

by SmartONE09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Klein
December 01, 2009

Matt carries integrity with his sales. I have a feeling that he is a leading contributor to Andrew's Presidents Awards spread across past years. I found him very professional and easy to work with. Paper w More

by jhermes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hackett
December 01, 2009

James has been a great help in purchasing the last two Toyota vehicles we have owned. I would recommend James in the future as well as use him for our next car purchase. I would like to express a job well More

by kyeandkam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Vallier, James Vallier
November 30, 2009

Sold me two cars. Was real nice and easy to work with. Would buy my next car from him and till others to do the same. Very good sales person. Helped me out right away. Spent a lot of time with me and my More

by Setheckl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Vallier, James Vallier
November 27, 2009

Mr James sold a toyota 2007 truck to me Salvador and he was a very helfull person, he new how to encorage me to make my deal and buy that truck. Mr James as the time goes by he is keeping up calling me to More

by ssssalvadorrrr70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
james, James Vallier
November 27, 2009

I was treated with respect and felt that any questions I had were answered. The sales rep took his time to explain features of the car that I was looking at and I did not feel rushed or pressured to make a More

by bayweeds
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James M Vallier, James Vallier
Nov 27, 2009 -

Umansky Toyota responded

BayWeeds, Thank you for your business and for the kind words! It was great seeing you after all of these years. I'm certain you'll love your new car! Thank you, Peter Klein Internet Manager Andrew Toyota

Nov 27, 2009 -

bayweeds responded

Hi Peter, If I had known ahead of time that you were one of the salemen, I would have dealt with you. Thank you again for your kind words. I know that I will enjoy the new car! Jill Wiedmann

Nov 27, 2009 -

Umansky Toyota responded

Greetings, No worries - the important thing is that you found a car that you like. I am confident that James will do a great job going over the Prius with you - but know that if you *ever* have *any* questions about the Prius - I'd always be happy to hear from you. I am very knowledgable about the Prius (and all the gadgets on it) and am always glad to help. You can always reach me at pklein@andrewtoyota.com Again - we appreciate your business. It was great to see you, and thank you for everything over all the years - my time at Bayside was a good one! Peter

November 26, 2009

I was helping my son shop for a car. Prentiss was very friendly and not at all high pressure. We told him what we were looking for and our price range, and he showed us several cars that fit the bill. W More

by JannMcCann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prentiss Farsee, Laurie (Finance Dept), Prentiss Farsee, Laurie Differt
Nov 26, 2009 -

Umansky Toyota responded

Greetings, I hope you are having a great Thanksgiving! Thank you *very* much for taking the time to leave such a wonderful review of Prentiss and Laurie Differt on DealerRater. We *really* appreciate it. Unfortunately, I think "no" was accidentally clicked on the review as an answer to the question of whether or not you would recommend our dealership - so the review is being marked as a "negative review". If you wouldn't mind taking a minute to log back in and changing it to a yes - Prentiss, Laurie and I would all be very greatful. Thanks again for your business, your wonderful review and your time! Peter Klein Internet Manager Andrew Toyota

November 26, 2009

When I went to Andrew looking for a vehicle I was not sure what type of car I wanted. Matt was very accommodating and let me drive as many vehicles as I wanted until I found one that fit my needs. He w More

by bdiehl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hackett
November 23, 2009

Matt Hackett helped us purchase a new Venza and was a joy to work with. His approach was very warm and not pushy. He was very courteous, knowledgable, respectful and genuine throughout the process. We enjo More

by cclouser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hackett
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