Umansky Toyota

Ever since purchasing a Toyota Sienna from Andrew Toyota 8 years ago, I have been returning for service. I have always been pleased with all aspects of the service and highly recommend this business. Th 8 years ago, I have been returning for service. I have always been pleased with all aspects of the service and highly recommend this business. The waiting area is the best I've seen -- clean, huge, and stocked with everything needed to make your wait go by quickly. When my kids were younger, I made use of the separate kids' room to read books and play with toys. There are complimentary beverages and a spacious room with TV and reading material, and plenty of tables and chairs in another area away from the TV where I can read. All the maintenance and repair work has been done to my satisfaction. The length of time I've been quoted for the appointment is accurate and on the days I've needed to get a ride home, the drivers have been courteous and careful. The bag of cookies left in my van after the service is a nice touch that I always look forward to -- that and getting into a freshly washed vehicle after the appointment. When I need my van serviced, I call Mike Cooper. He has given me exceptional service right from the start. He is friendly and efficient, and has an amazing memory for details about my van. His knowledge about vehicles is impressive and gives me confidence in what he recommends. I never feel like he's trying to sell me something I don't need and I trust him to help make the best decisions on servicing my van. On the rare occasion he is not available when I arrive for my appointment, the other service people are always helpful and friendly too, but Mike is the one who makes it such a pleasure to go to Andrew Toyota. When it comes time for a new vehicle, I know I'll be looking at Andrew Toyota again so that I can continue bringing my vehicle to Mike. More

Recently tried Andrews after marginal experiences at another Toyota dealership in the area. I was very impressed with the follow through and service, Mike Cooper (asst service manager) and Andy Wilson another Toyota dealership in the area. I was very impressed with the follow through and service, Mike Cooper (asst service manager) and Andy Wilson (tech-mechanic) gave me. When I had questions about the service repair items, Mike did not hesitate to escort me to the garage, put my Camry back on the rack, and have Andy personally show me each of their recommended service points. They also explained why it was needed. Basically, I got smiles instead of attidude from Andy when he was reviewing the service points on my car. Excellent customer service skills from both individuals. Also, Mike works very hard and was juggling numerous other customers when I asked to see my car. All dealers preach about customer service but Andrews actually practices it. More

This was the most awsome buying experience ever. The process was quick and painless, unlike previous car buying experiences. Dave and Mark exuded trust and confidence and made us feel very comfortable a process was quick and painless, unlike previous car buying experiences. Dave and Mark exuded trust and confidence and made us feel very comfortable and confident in our purchase. We will certainly recommend Andrew to any one we know looking to buy a car. We live in an era of customer service. Pricing is competitive and it all comes down to the customer experience. Thank you! More

We bought a brand new 4Runner from Andrew Toyota. They provided excellent service during the sales transaction. All of the employees that we met were friendly, approachable, knowledgeable and helpful. T provided excellent service during the sales transaction. All of the employees that we met were friendly, approachable, knowledgeable and helpful. They gave us a fair price on the vehicle without much uncomfortable haggling. Best of all, they appear to have an excellent service department. We are looking forward to working with them more in the future. More

Excellent value provided---great service, great price, and pleasure to work with. With complicated work schedules, we never have a problem with service scheduling, work done, and timeliness. Mike Cooper a and pleasure to work with. With complicated work schedules, we never have a problem with service scheduling, work done, and timeliness. Mike Cooper and dealer service staff have a "can-do" professional attitude that is friendly, accommodating, and solves our problems. More

After more than 40 years of driving, we've FINALLY found the perfect auto dealership, Andrew Toyota-Scion! Their Service Department headed by Mike Cooper is phenomenal continually delivering exceptional Fi the perfect auto dealership, Andrew Toyota-Scion! Their Service Department headed by Mike Cooper is phenomenal continually delivering exceptional Five Star service. I can totally depend on Mike and his team for exceptional service every time on our two Toyota's - my Prius and my husband's Venza. Wow and WOW. More

Dave was very friendly! He helped us find what we were looking for; he was able to match our taste and price range. He even let me take it home for the night so I could let my mechanic take a look at it looking for; he was able to match our taste and price range. He even let me take it home for the night so I could let my mechanic take a look at it the next day. I would definitely do business with Andrew Toyota and Dave again. Thanks Andrew Toyota; I love my new car! More

I enjoyed working with the staff at Andrew Toyota. They were all very down to earth and friendly but still professional. I was able to compare differnet vehicles and I got the vehicle that I wanted with t were all very down to earth and friendly but still professional. I was able to compare differnet vehicles and I got the vehicle that I wanted with the options that I requested all in a very short period of time. Wouldn't go anywhere else! More

promp service friendly (non additude) listening demeaner, followedd thru with phone calls to be sure problem was taken care of. Also let me know of an up and comming recall. Waiting are user friendly, combin followedd thru with phone calls to be sure problem was taken care of. Also let me know of an up and comming recall. Waiting are user friendly, combined with friendly employees outside of service area. More