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Umansky Toyota

Milwaukee, WI

4.7
6,721 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,721 reviews

May 17, 2011

I sold my Honda Civic to this dealership. It was a leased vehicle that they took off my shoulders prior to lease expiration. The transaction was extremly smooth and the team of Shalonda McCrory and Michael O More

by oedjos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shalonda McCrory and Michael Opperman, Michael Oppermann, Shalonda McCrory
May 11, 2011

I purchased a brand new vehicle,my experience was I purchased a brand new vehicle,my experience was extremly delightful. When I arrived my sale man was waiting and greeted me immediately. He was prep More

by 3avalon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prentiss Farsee, Prentiss Farsee
May 10, 2011

I was at the end of a lease and needed to move in to a new truck. I have been a customer of Andrew Toyota for over 15 years, having purchased or leased four vehicles at the dealership. I had a great exper More

by tbdavis25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prentice Farsee, Prentiss Farsee
May 03, 2011

Everyone at Andrew was very helpful to both my daughter and myself. She also beought a vehicle. The owner of the dealership, Andy Schlesinger, was so gracius and so accommodating to both of us. He recomm More

by Marlene Kagen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Morris and Mike Opperman, Michael Oppermann
May 03, 2011

While at Andrew Toyota, I had the pleasure of dealing with Prentiss Farsee. He sold me a Camry in 2010. I felt at ease about my car buying experience, which usually brings a lot of anxiety. But he helped More

by sharonh785
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prentiss Farsee, Prentiss Farsee
April 27, 2011

Thomas Ivory made our car buying experience painless. He goes ourt of his way to make sure all of your needs are met and that you are comfortable with the major decision you are about to make. He never make More

by athartle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Ivory
April 17, 2011

I just had the worst experience with Prentiss Farsee. He just did the old "bait and switch" routine with me, and of course the "I have to take the offer to the tower" routine....We requested to add 2 access More

by fotografkinja
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Prentiss Farsee
May 09, 2011 -

Umansky Toyota responded

Thank you for taking the time to share your feedback with you. As I mentioned in the initial email that I sent you - I spoke to everyone involved and I reached the conclusion that your experience was the result of miscommunication between our sales manager and sales consultant. We never intentionally mislead customers - and we are sorry that you felt this way. Thank you for your time, Peter Klein Andrew Toyota

March 19, 2011

I came to Andrew Toyota looking to purchase a new toyota tundra. The salesman Dan was very polite and engaging, he was very attentive, and helped me find exactly what i was looking for. He was very knowledg More

by jefftdunlap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Santamaria
March 13, 2011

Bar None...the best Service Dept. I have ever experienced. I have been getting ym vehicles serviced at Andrew for 13 yrs now and have never had a visit that wasn?t absolutely "top-notch". I w More

by kawika68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William (Service Dept), Willie Willett
March 05, 2011

Just moved from North Carolina to Milwaukee and have been in to the dealership twice for a "check engine light". Unbelievable experience! I could have hung out there all day. Pleasant staff who routinely mad More

by cal53217
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sara Jaja
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