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Umansky Toyota

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
6,721 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,721 reviews

November 05, 2024

Friendly service and clear explanations helped me make my choice. Length of stay was reasonable. More

by KAVANAUGHKUPI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Good
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Nov 05, 2024 -

Umansky Toyota responded

HI, Thank you for sharing! We’re glad our friendly service and clear explanations made your experience at Andrew Toyota a positive one.

November 04, 2024

Marc was pushy and made us feel like an inconvenience as soon as we said we were paying cash. More

by Nick
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Marc Brandofina
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Umansky Toyota responded

Hi Nick, we're sorry to hear about your experience with Marc. Please reach out to Kevin Burgher, GM at 414-228-1450. We want to ensure your concerns are addressed. Thank you for bringing this to our attention!

November 04, 2024

Cody was very clear in describing the issues with my car & also what I needed to have done immediately & what I could put off for a bit since I still need to bring in my other car for some major work. I rea More

by c_berndt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
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Nov 05, 2024 -

Umansky Toyota responded

Thank you for your feedback! We're pleased to hear that Cody provided clear and helpful information regarding your vehicle's needs. We appreciate your trust in Andrew Toyota and look forward to assisting you with your other car soon!

November 03, 2024

Very clean and organized check in process. All the staff were nice and helpful. Definitely would come back. More

by jenburr16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
Report | Print
Nov 05, 2024 -

Umansky Toyota responded

Thank you for your kind words, Jen! We're glad to hear you had a positive experience with our check-in process and found our staff helpful. We look forward to welcoming you back to Andrew Toyota!

November 02, 2024

Great place everyone is always friendly honest always greeted with a smile and always taken care of. More

by TRAOWE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Hernandez
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Nov 03, 2024 -

Umansky Toyota responded

Hi, Thank you for your kind words! We're glad to hear that you consistently have a positive experience at Andrew Toyota. We look forward to seeing you again soon!

October 31, 2024

Reliable. Professional. Efficient. Friendly. Accessible. Respectful. Convenient. Affordable. Proactive. Educational. Honest. Confident. Casual. Concerned. Impr More

by Susan Long
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ferrigno
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Nov 01, 2024 -

Umansky Toyota responded

Hi Susan, Thank you for the amazing feedback! We’re thrilled to hear that our team at Andrew Toyota embodies these qualities for you. Your satisfaction is what drives us, and it’s an honor to be your trusted choice. We look forward to continuing to provide this level of service every time you visit!

Nov 01, 2024 -

Umansky Toyota responded

Hi Susan, thank you for such an incredible review! It’s our goal to make every experience as seamless and enjoyable as possible, and your kind words reassure us that we’re on the right track. We’re grateful for the opportunity to serve you and look forward to continuing to exceed your expectations!

October 31, 2024

I was very happy to do a car purchase at Andrew. The salesman, and others, were very responsive to what I was looking for. I'm spreading the word about my positive buying experience with others! More

by skraklow
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
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Nov 01, 2024 -

Umansky Toyota responded

Hi Skralow, thank you or sharing your positive experience! We’re so glad to hear that Andrew and the rest of our team were attentive to your needs and helped you find the perfect vehicle. Your recommendation means a lot to us, and we’re thrilled that you’re spreading the word. Enjoy your new car, and don’t hesitate to reach out if you need anything in the future!

October 31, 2024

Service department is fantastic. Ask for Willie Willett. He’s the best. I won’t work with anyone else. More

by RUA.BUBBA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
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Nov 01, 2024 -

Umansky Toyota responded

Hello valued customer, Thank you for the shout-out! We're thrilled to hear that Willie has earned your loyalty and trust. We'll be sure to pass along your kind words to him. It's wonderful customers like you that make our team shine. We look forward to serving you again soon at Andrew Toyota!

Nov 01, 2024 -

Umansky Toyota responded

Hi Rua, thank you for choosing us for your car purchase! We’re so happy to hear that our team was responsive and attentive to your needs, and it’s wonderful to know you’re sharing your positive experience with others. Your recommendation means so much to us. Enjoy your new car, and don’t hesitate to reach out if there’s anything more we can do for you!

October 30, 2024

They are prompt and courteous. I just their location was a little closer to work, though. More

by beth1494
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Endisch
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Oct 31, 2024 -

Umansky Toyota responded

Thank you, Beth! We're glad to hear that you found our team prompt and courteous. We appreciate your feedback and hope to continue providing excellent service, even if our location is a bit farther from your work!

October 30, 2024

Also pleased with the services I receive and the transportation to work and the return ride to pick up my vehicle is invaluable. More

by MLAS216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett, Cody Wagner
Report | Print
Oct 31, 2024 -

Umansky Toyota responded

Hi, Thank you for your feedback! We're glad to hear that you’re pleased with our services at Andrew Toyota, especially the transportation options. We appreciate your support and look forward to serving you again!

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