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Umansky Chevrolet - Service Center

Milwaukee, WI

4.4
1,857 Reviews

1,857 Reviews of Umansky Chevrolet - Service Center

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November 22, 2022

The service department is the only good thing about this dealership. I've worked with Sergey for maybe 10yrs now and I've always been satisfied. The collision department, on the other hand, is absolutely 1 More

by HAZINA02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stuart Sinclair, Neal Fiesler, Sergey Kramarchuk, David Luedke, Joel Turner
Nov 25, 2022 -

Umansky Chevrolet responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and I value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Sincerely, Kevin Burgher General Manager k.burgher@trustandrew.com 414-228- 6200

November 22, 2022

Mike K. Came through again for me and got me scheduled for my oil change at the last minute. And the advisor was very accommodating as well! Can't say enough More

by Louis guerra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergey Kramarchuk, Mike Kemp
Nov 23, 2022 -

Umansky Chevrolet responded

Thank you so much for this excellent feedback, Louis! Sincerely, Kevin Burgher General Manager k.burgher@trustandrew.com 414-228- 6200

November 21, 2022

Friendly service, not a long wait to get my car fixed but I had to wait awhile before the doors to open. However I'm ok with the service I received. More

by REEDNICOLE145
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergey Kramarchuk
Nov 23, 2022 -

Umansky Chevrolet responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Neal Fiesler Service Manager n.fiesler@trustandrew.com 414-509-2640

November 21, 2022

I had no issues. Every thing went well. Service was excellent as well. Thank you More

by TANITASC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Musil
Nov 22, 2022 -

Umansky Chevrolet responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Neal Fiesler Service Manager n.fiesler@trustandrew.com 414-509-2640

November 20, 2022

It’s a great place to get your oil change and maintenance done to your vehicle that needed to be fixed and customer service is great and service at Andrew Chevrolet is great so I would not choose a different More

by mccluredelirien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergey Kramarchuk, Tony Dorsey, Lisa Olson, Tyrone Whitemore, Joel Turner
Nov 21, 2022 -

Umansky Chevrolet responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Neal Fiesler Service Manager n.fiesler@trustandrew.com 414-509-2640

November 19, 2022

My steering wheel has been shaking since I had my oil changed. Not sure if my wheels were properly put on when my tires were balanced. I always have a problem at this location. More

by c_kimblej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyrone Whitemore
Nov 22, 2022 -

Umansky Chevrolet responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, Neal Fiesler Service Manager n.fiesler@trustandrew.com 414-509-2640

November 18, 2022

Horrible had a problem and called to speak with manager and he blew the problem off More

by Jayln Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leon Jackson, Neal Fiesler
Nov 22, 2022 -

Umansky Chevrolet responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, Kevin Burgher General Manager k.burgher@trustandrew.com 414-228- 6200

November 18, 2022

Tony understand that he respects the customer and their wishes and he helped them the best to his knowledge and let them know that they are always in good hands when it come to fixing on your car More

by sheila4102000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergey Kramarchuk, Tony Dorsey, Lisa Olson, Tyrone Whitemore, Joel Turner
Nov 18, 2022 -

Umansky Chevrolet responded

It’s great to know that Tony provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, Neal Fiesler Service Manager n.fiesler@trustandrew.com 414-509-2640

November 16, 2022

Joel was great and very helpful. He diagnosed the problem very quickly and fixed it right away. More

by KREITZMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Turner
Nov 18, 2022 -

Umansky Chevrolet responded

It is great to hear about your recent service experience! Sincerely, Neal Fiesler Service Manager n.fiesler@trustandrew.com 414-509-2640

November 15, 2022

Well, it was my 1st time coming back to Andrew to get one of my car services. I was letting him know I got my car from another dealership and I would like for them to service my car. That's when he gave me t More

by BUCKGO51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergey Kramarchuk
Nov 17, 2022 -

Umansky Chevrolet responded

Thanks for your outstanding review! Sincerely, Neal Fiesler Service Manager n.fiesler@trustandrew.com 414-509-2640

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