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Umansky Chevrolet - Service Center

Milwaukee, WI

4.4
1,857 Reviews
Call Service Center (414) 228-6200

1,857 Reviews of Umansky Chevrolet - Service Center

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July 05, 2020

Dead battery in new vehicle. Had a discussion about why there was no indication that the battery was about to die within 24 hours after I took ownership. It caused .. some inconv More

by JOMARKUT
Recommend Dealer
Yes
Employees Worked With
Eric Papenthien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandro (Alex) Prego, Tyrone Whitemore, Joel Turner
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Jul 08, 2020 -

Umansky Chevrolet responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Mark Kelly, m.kelly@trustandrew.com - 1-414-509-2763

July 03, 2020

Great job. Professional staff, accurate service. Convenient options for when I could bring my car in. I had to wait for the service since it was only small service and it was quick. More

by eric
Recommend Dealer
Yes
Employees Worked With
Sergey Kramarchuk
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Jul 08, 2020 -

Umansky Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Kevin Burgher GSM m.rivas@trustandrew.com (414) 228- 6200

July 03, 2020

It would have been great to get a bigger discount on our 2013 repairs seeing we have bought 3 Chevrolet’s in the past 5 years. More

by sage_mccormick
Recommend Dealer
Yes
Employees Worked With
Kyle Oberdorf, Sergey Kramarchuk
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Jul 08, 2020 -

Umansky Chevrolet responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Kevin Burgher GSM m.rivas@trustandrew.com (414) 228- 6200

July 02, 2020

Very please. Great service! Will come back one the managers in the service department was very nice and fix my issues with the truck battery. Very impressive how they handle everything. Thank you aga More

by ERODRIGUEZ140
Recommend Dealer
Yes
Employees Worked With
Michael Rivas, Mark Kelly, Tyrone Whitemore, David Splittgerber, Joel Turner
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Jul 08, 2020 -

Umansky Chevrolet responded

We really appreciate you taking the time to leave a review about your experience at our Auto Body Shop. We're glad to hear that you felt the Andrew Chevrolet team went above and beyond to help out with your vehicle needs. Thank you again for your continued business. Kevin Burgher GSM m.rivas@trustandrew.com (414) 228- 6200

July 01, 2020

Tony Dorsey is fantastic always keeps my car in good condition keeps it 100 with me no games tells me exactly what it needs and what can wait! More

by ANDYB5545
Recommend Dealer
Yes
Employees Worked With
Tony Dorsey
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Jul 06, 2020 -

Umansky Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Mark Kelly, m.kelly@trustandrew.com - 1-414-509-2763

June 30, 2020

I love the service, and the person that helped me was very generous and he was very helpful to me he deserved a five star More

by AHENDERSON15688
Recommend Dealer
Yes
Employees Worked With
Joel Turner
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Jul 06, 2020 -

Umansky Chevrolet responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Mark Kelly, m.kelly@trustandrew.com - 1-414-509-276363

June 30, 2020

I bought two new trucks but now I'm not happy with the service my radio sucks its bad i tryed 2 times to get repleced no one cares no call back More

by LUISROCHE22
Recommend Dealer
Yes
Employees Worked With
Sergey Kramarchuk
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Jul 06, 2020 -

Umansky Chevrolet responded

We appreciate the opportunity to learn about your experience at our dealership. Your business is valuable to us, and we want to hear more about this situation. Please contact me so that we can work towards a resolution together. Thank you for your patience and understanding. Sincerely, Mike Rivas GSM m.rivas@trustandrew.com (414) 228- 6200

June 28, 2020

Always excellent customer service, Customer service Always excellent customer service, Customer service involves meeting and surpassing expectations. It means showing the customer how important he or More

by SONGOFSOLMON
Recommend Dealer
Yes
Employees Worked With
Sergey Kramarchuk
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Jul 01, 2020 -

Umansky Chevrolet responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Mike Rivas GSM m.rivas@trustandrew.com (414) 228- 6200

June 27, 2020

Things seemed a bit shady. Lots of promises no follow up. Clear racism in service I’m standing in line and a service writer walks out and asks a white guy how he could help him allowing him to skip me until More

by klwalker4338
Recommend Dealer
No
Employees Worked With
David Splittgerber, Laura Nielsen, Joel Turner
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June 26, 2020

Service review My truck is still not running the way it should and now it has a whole other problem. Plus I was charged for an oil change that was never done. More

by SCARROL10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sergey Kramarchuk
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