Umansky Chevrolet - Service Center

I left Griffin Chevrolet to come to you guys. I'm with Brew City Corvette Club. I love your oil change department and hours. I'm with Brew City Corvette Club. I love your oil change department and hours. More

Good service nice people Fast to get in on time short visit! Very dependent ?? visit! Very dependent ?? More

Dropped my car off to have my shifter replaced, that went fine and was told to pick up my car by 7 because that’s when the cashier leaves. Got off work at 6 and took an uber there and arrived at about 6:35 a fine and was told to pick up my car by 7 because that’s when the cashier leaves. Got off work at 6 and took an uber there and arrived at about 6:35 and the cashier was gone already. Asked somebody for help and said he would find the sales manager to help. I waited in the cashier room for about 15 minutes before I went back out and asked again for help and he said he texted the sales manager, but this time went and got him. I think it was the Sales Manager that came over and he was very nice and I understand that it wasn’t his department and he had to call someone to find my paperwork and keys which took a little longer than it needed to. But he was very nice and apologetic. When I got to my car one of the very first things I notice is the center console is extremely loose. I can just rock it back and forth. So next morning I call, talk to the first person, she directs me to someone else, then he directs me to someone else who never picks up and the call just drops. So I call back again and she just transfers me during to Joel, who didn’t pick up but I was able to leave a voicemail. Joel returned my call very quickly and told me to come in to get my center console looked at, I was able to go right away and Joel had it looked at immediately and fixed in 15-20 mins. Joel and the Sales manager were very nice and helpful but the whole process was very annoying. Especially picking up my car thinking it is fixed, just to have another problem wrong with the car. Everything is working good now though and no more Shift to Park notification, which is why I originally brought it in. More

Were satisfired with every were completed whiyh in the hour no delays completely satisfired wiyh the services! hour no delays completely satisfired wiyh the services! More

Really didn’t get the car i wanted was picked out for me first time shopping for new car glad I got more knowledge now first time shopping for new car glad I got more knowledge now More

Tony Dorsey always provides exceptional customer service! He is thorough in explaining the needs of my auto to ensure that everything is understood. He is thorough in explaining the needs of my auto to ensure that everything is understood. More

Communication was not greatest. Was not notified my vehicle was services need ,not needed and was told when vehicle was ready Prior to my arrival.Transportations was not provided as Was not notified my vehicle was services need ,not needed and was told when vehicle was ready Prior to my arrival.Transportations was not provided as requested. Service person transferred me to Joel phone knowing he left for the day. Had to obtain ride to get vehicle. More

Andrews dealer ship is my extended family,I tell people about them all the time. about them all the time. More

Andrew Chevrolet will work with you to get you in the vehicle of your choice, I appreciate their service, Thank you vehicle of your choice, I appreciate their service, Thank you More

I recently dropped my car off at Andrew Chevrolet, clearly explaining the issues I was experiencing. I was told it would take a few days for them to get to it, which was fine since I had another car t clearly explaining the issues I was experiencing. I was told it would take a few days for them to get to it, which was fine since I had another car to use. After a week, I received a call stating there was nothing wrong with my car, so I went to pick it up. However, as soon as I drove off, all the warning lights lit up like a Christmas tree. I called the dealership immediately and was told, “We’re closing soon, come back tomorrow,” but since I was just up the street, I decided to drop the car off right away. During the time they had my car, I kept getting calls from the dealership asking if I wanted to sell it, which felt very fishy. Fast forward a week later, I was informed that I needed a new BCM system and it would cost $3,000. I declined and said I’d get a second opinion. They charged me $180 after keeping my car for two weeks with no communication and no work done. I will not be coming back to Andrew Chevrolet. More