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Umansky Chevrolet - Service Center

Milwaukee, WI

4.4
1,857 Reviews

1,857 Reviews of Umansky Chevrolet - Service Center

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May 31, 2021

This dealership was wonderful to me I like the sales man how he broke down to me about the prices other vehicle.I will recommend all my friends and family members to this dealership More

by MIN.CED.1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Rivas, Stuart Sinclair, Sergey Kramarchuk, Tony Dorsey, Lisa Olson, Tyrone Whitemore
Jun 02, 2021 -

Umansky Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! Thanks again for the recommendation, and have an amazing day!

May 28, 2021

On time appointments, address the issue quickly, fast turnaround, helpful and knowledgeable staff, reasonable pricing. Great service all around. Wait room could be a little larger, or have private cubi More

by AJS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Turner
May 28, 2021 -

Umansky Chevrolet responded

Hi, it is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

May 28, 2021

The service I received was very professional. All my questions were answered satisfactorily. I made an appointment so when I arrived they were ready for me and took me right away my wait was short .I wa More

by hazeldavis11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Dorsey, Joel Turner
May 30, 2021 -

Umansky Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 28, 2021

Everyone was very professional & pleasant. It was also comfortable in the waiting room. Work quality was good. However I was a little disappointed because I didn't get my usual car wash. More

by PAMJ53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergey Kramarchuk, Tony Dorsey
May 28, 2021 -

Umansky Chevrolet responded

Hi there, thank you so much for your positive comments about Andrew Chevrolet, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 27, 2021

My lug was missing off my tire they even explained details what they did or if my vehicle need any thing and my fluid was not top off. More

by WCOGSHELL8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Dorsey
Aug 02, 2021 -

Umansky Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

May 26, 2021

Took in our chev trailblAzer for a regular oil change using nonsynthetic oil for $19.95 using the $20.00 coupon that was emailed to us.they put in synthetic oil and charged $49.95 before the coupon. Had More

by LFENSKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Neal Fiesler, Sergey Kramarchuk
Aug 02, 2021 -

Umansky Chevrolet responded

Hello, thank you for reaching out to us. We regret to hear about the situation you have described. Please reach out to us at (877) 260-4348 so we may identify ways to improve your experience.

May 26, 2021

They are curteous, helpful, and it did not take a long time to get the job done. I appreciated that immensely. Next time I hope to get the same or better service and get a car wash. More

by ROWENA_DAVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oil change , Tony Dorsey
May 28, 2021 -

Umansky Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! We hope to be of service to you again in the future. Best wishes, Andrew Chevrolet, Inc.

May 28, 2021 -

ROWENA_DAVIS responded

Thank you.

May 26, 2021

Eric Papenthien and Neil Fiesler were great and helped me out a lot!!! I Would recommend them to anyone. Great customer service. I'm very happy!!! More

by noahsarktc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Fiesler, Michael Rivas, Neal Fiesler
May 28, 2021 -

Umansky Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! Thanks again for the recommendation, and have an amazing day!

May 26, 2021

You guys put my radiator in my car and I trusted you guys to do the work I had to bring my truck in 6 times and I’m still having the same issues I will never recommend anyone or I will never come back for kn More

by cconnerlttca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Dorsey, Joel Turner
Aug 02, 2021 -

Umansky Chevrolet responded

Hello, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Here at Andrew Chevrolet, INC., we are always looking for ways to improve. If you would be willing, we would like to have you contact our manager at (877) 260-4348 to discuss ways we can better serve you in the future.

May 26, 2021

Poor customer service experience with Sergy. Rep pretty much stated the recall would not cover my damages and demanded 100 payment. No concern for customer More

by POKETTI15
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Sergey Kramarchuk
Aug 02, 2021 -

Umansky Chevrolet responded

Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 260-4348 to discuss your concerns, as your satisfaction is of utmost importance to us.

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