Ultimo Motors West

Treated me like family I called in inquiring about a 2013 BMW 650i Gran Coupe that I found online & Frank Baginski helped me every step of the way. This included details I called in inquiring about a 2013 BMW 650i Gran Coupe that I found online & Frank Baginski helped me every step of the way. This included details about the vehicle I was interested in to handling my trade-in & finally coming up with financing options. Even better, he did all of this in under 2 hours while addressing all of my concerns. Even more importantly, he was good on his word when I traveled 300 miles to look at the vehicle and everything he promised came true. I also want to thank Jack Wisznicki for making the transaction hassle free & quick. I can especially appreciate this considering I had to learn the hard way that not all dealerships act the same way...believe me when I say this. Coming from a person who's spent his career in sales; these guys are a class act & deliver professionalism to the highest degree. I can now truly say, I got some friends in the auto-business. More

BMW X5M I worked my deal with Frank Baginski he was fair and professional. The price was good and the vehicle was spot on. Exactly what he described no nons I worked my deal with Frank Baginski he was fair and professional. The price was good and the vehicle was spot on. Exactly what he described no nonsense. Thanks More

DONT BUY HERE, SPEAKING FROM EXPERIENCE Do NOT buy your car here, especially if you decide to buy it from another state. So things went smoothly at the start and they were being incredibly r Do NOT buy your car here, especially if you decide to buy it from another state. So things went smoothly at the start and they were being incredibly responsive before I mailed my check in for the car. 1)They told me that the car was "showroom condition" and that it was simply perfect. Just odd that when the car was loaded on the carrier they go over the details with the person working at Ultimo motors, and the trucking sheet was marked with numerous damages on the vehicle. The car came with scratches so deep that level 1 detailing could not buff out on at least 6 different panels, which they did pay for, but did not solve the issue. I took the car to a body shop and they literally just recommended me to repaint the entire front of the car from excessive rock chips/damages. The person called Jack (person I was dealing with) then told me that they were not able to see the damages under the light in their dealership. Not dont yet, the car then had a cracked panel by the window that needs to be fully replaced, and they did agree to pay for it. 2) The car also had more miles than it did on the contract and papers which was incredibly shady. They said the car had 20500 miles and the car ended up being closer to 21000 miles instead. 3)They told me not to do anything as they will be dealing with the DMV for me to get me my registration and what not. They ended up mailing the entire thing to me to do myself after a few weeks of purchase, and they nearly screwed me over having to potentially pay the penalties for not coming into the DMV early enough to get the papers in as it is 20 days that I was allowed to drive the car in CA, not 30 days like they said as well. The customer service was probably the absolute worst I ever had, after you cash your check in they become less and less responsive as I was dealing with Jack most of the time, and he replied when he felt like it. He even that they were "swamped" with customers and apparently me being a person that just purchased a car was not important enough to get his full attention. They did very lightly try to make it up with paying me 1588 for the replacement of the cracked panel and the entire repaint of the front of the car, and also paid for the detailing. That did not solve the issue of the false mileage, the "showroom condition car", hours of figuring things out with them, and hours of my time getting the car to what was promised. NEVER AGAIN. More

Car purchase The sales person at warrenville ultimo motor are great professional, Frank is the top on my list ,when ever I choice to buy an another car I always g The sales person at warrenville ultimo motor are great professional, Frank is the top on my list ,when ever I choice to buy an another car I always go back there ask for him i have great experience with him and his manager. frank Baginski sale person he is a great sale and I love ultimo motor due to they have quality used vehicles and they not presure the buyer. Gina J More

Great Place to buy a car!!! It's hard to find honest used car dealership these days. Ultimo Motors in Warrenville is on top of my list for quality used vehicles. No pressure sell It's hard to find honest used car dealership these days. Ultimo Motors in Warrenville is on top of my list for quality used vehicles. No pressure sell environment and honesty about technical condition of the vehicles they are selling is just superb. I have to praise general manager Jack in Ultimo Motors, he went above and beyond of his duties to work with my crazy credit to crunch the best offer he could come up with. I am very satisfied with the buy and the experience at Ultimo Motors in general. More

Mercedes-Benz S63 AMG Purchase Ultimo Motors is a special place, greater yet - a true experience. My visit on November 12th was excellent. The showroom was immaculate, loaded with e Ultimo Motors is a special place, greater yet - a true experience. My visit on November 12th was excellent. The showroom was immaculate, loaded with exotic cars and a truly professional, knowledgable staff. Larry L. was a one of a kind guy, I really felt welcome by his kind conversations; Larry knew the AMG well adding comfort in such a large purchase. Doris G. also added/elevated my purchase experience. I had a great conversation with Doris; Ultimo's success is certainly because of Doris's business savvy seemingly learned from a rich family interest in European vehicles and a true passion for customer service; customer experience. Also, thanks to Jack W. for good conversation as well as getting me set on additional warranty that made sense for a high end vehicle. Over all, Ultimo made me, as a customer, feel comfortable as well as special - because of the amazing products offered. The place was really like a hip high end car museum, very cool. Great job Ultimo. I WILL be back. Joel K. More

Frank Baginski and Ultimo for your next exotic car. Called Ultimo from their internet add about a Mercedes CL55 AMG for sale. Frank Baginski took my call. After a pleasant no pressure twenty minute conv Called Ultimo from their internet add about a Mercedes CL55 AMG for sale. Frank Baginski took my call. After a pleasant no pressure twenty minute conversation he immediately followed up thru email with full photographs, service documents and history of the car. He knew what I was looking to do and what I needed to know much better than I knew for myself. After our phone conversation I thought on it and called Frank the next day to make plans on seeing the car: a quick flight from my home in Atlanta to Chicago. Frank said he'd pick me up at the airport and take care of my overnight arrangements. But he also said if this was the model car I wanted that my plans would be unnecessary because this was as good a model as I could find. Frank knows his market and the car was as he said. Then he told me that he would ship the car to me on his dime if I decided to buy. After Ultimo and Frank put all the paper work together, overnight docs with arrows showing where to sign, including a UPS return overnight envelope, I own the car. Left Chicago Thursday afternoon and was delivered to my street here in Atlanta the following night!. And Saturday, Frank continued with his follow-up. At 62 years old I have bought many cars but this was an exceptional experience above any car deal I've ever done. And the car was as represented. Actually, Frank under promised and over delivered. He made sure everything would and did go to my complete satisfaction. To any body considering a car purchase; call Frank Baginski. Buying a car sight unseen over the internet and having it shipped to your front door seems strange but these folks make it easy. It's what they do every day. And there solid reputation of pleasing customers means far more to them than, "Just another car deal." It was apparent in all they did that my best interest was their 'End Game'. Tony Tiffin - Atlanta, Georgia. More

2008 jaguar xk I recently bought a jaguar convertible from Ultimo Motors and it is the best car buying experience I've ever had, and I'm 74. Both Karry Lacoste and D I recently bought a jaguar convertible from Ultimo Motors and it is the best car buying experience I've ever had, and I'm 74. Both Karry Lacoste and Doris Ghaben were very professional and understanding of my needs. Everything they promised they delivered on. Next time I need a car I'll definately use them again. L. Troum More

Fair, effecient, superb quality and excellent service From the first contact over the phone, Frank was very professional and courteous. He immediately emailed a thank-you and I received a follow-up phone From the first contact over the phone, Frank was very professional and courteous. He immediately emailed a thank-you and I received a follow-up phone call the next day. Richard talked to me and we agreed on an offer. A down payment was placed to hold the vehicle and a trip was made the following Saturday to see the car. This dealership is an amazing place to behold upon first walking in; late model sports cars in immaculate condition! Richard took all the time we wanted to ask questions and took us out for a test drive. When we finalized everything THERE WERE NO SUPRISES! no additional dealer fees other then that imposed by the state, and we were driving hope in a 2015 Nissan GTR in showroom condition for thousands less. A week later Richard made a follow up phone call to check on us and our vehicle. I would recommend these guys to everyone. Excellent job!! More

Good experience The staff is definitely willing to help! Jack and Larry were very helpful with everything from start to finish. Decided that I didn't like the car aft The staff is definitely willing to help! Jack and Larry were very helpful with everything from start to finish. Decided that I didn't like the car after 2 months and traded it elsewhere. Will definitely keep an eye on their inventory in the future. We are both Audi enthusiasts and never keep a car longer than a year. More