Ultimo Motors West
Warrenville, IL
Filter Reviews by Keyword
By Type
Showing 355 reviews
Sales process was really excellent. Robert was the salesman and I was texting with him ahead of time and he was really responsive, answered my questions and even took pictures n real ti Robert was the salesman and I was texting with him ahead of time and he was really responsive, answered my questions and even took pictures n real time to send to me. He was not aggressive in his sales approach in any way. The only reason I’m not giving 5 stars is because of the finance guy who had a number of fees he didn’t review with me and tried way too hard to get me to purchase an overpriced extended warranty. That was sadly the only negative in the whole experience. More
Just bought a 2016 BMW M4, worked with Shawn, he was extremely helpful and professional. The car was everything he described and more. This was the first time buying a car online and it couldn’t have b extremely helpful and professional. The car was everything he described and more. This was the first time buying a car online and it couldn’t have been easier. Thanks again Shawn. More
Excellent service! Thank you so much to Michael Jarosiewicz for his kindness and assistance. He was very welcoming. As soon as I arrived with my friends, he became very attentive and addressed all Jarosiewicz for his kindness and assistance. He was very welcoming. As soon as I arrived with my friends, he became very attentive and addressed all questions we had. Many thanks for making the purchase of my new Audi S8 a great one. Love the car! Many thanks, Michael, and many blessings to you and all the staff at Ultimo! -Freddie. More
Do not trust this place they will take parts off the car they sell you and replace it with cheap crap! I bought a car that they sold me that had junk rims that they took from another car and put on mine! they sell you and replace it with cheap crap! I bought a car that they sold me that had junk rims that they took from another car and put on mine! Sam Mohamed was my salesman dont trust these shady people. More
Salesman was able to provide details on multiple vehicles. Provided a great deal on the vehicle that was competitive with online pricing through carfax and kbb. vehicles. Provided a great deal on the vehicle that was competitive with online pricing through carfax and kbb. More
By far the worst experience in a long time dealing with an auto dealership. Being an out of state buyer, I had to count on the integrity of the sales rep and the dealer overall. I paid for an inspection of an auto dealership. Being an out of state buyer, I had to count on the integrity of the sales rep and the dealer overall. I paid for an inspection of the vehicle, made travel arrangements to fly in to make the purchase and set up an appointment time. With no notification they sold the car out from underneath me before I could arrive. Live and learn I guess, but I would not trust anything they say. Honor and reputation clearly don’t matter. If your buying a luxury car, go elsewhere More
Dealing with Thomas on the purchase of my SSR was a very enjoyable experience. Because I was buying from a long distance I relied on Tomasz to provide honest feedback to my many questions and to take even m enjoyable experience. Because I was buying from a long distance I relied on Tomasz to provide honest feedback to my many questions and to take even more pictures of all sorts to confirm various details on the vehicles condition. He patiently addressed every one of my questions. When it arrived the vehicle was exactly as described as Tomasz. I was very pleased with my experience with Tomasz and Ultimo Motors and would highly recommend them to anyone. More
Wasn’t planning on buying, just stopped in to browse but an Acura caught my eye. Michael was great and no high pressure sales. Great communication. Car was fairly priced and quick to make a deal. Paperwork an Acura caught my eye. Michael was great and no high pressure sales. Great communication. Car was fairly priced and quick to make a deal. Paperwork was all done and ready to go the next day. In and out in 30 mins. Highly recommend. More
I purchased my first Audi from Tomasz. He made the Experience pleasant and very comfortable. Tomasz's knowledge and experience of cars was top notch. Experience pleasant and very comfortable. Tomasz's knowledge and experience of cars was top notch. More