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Ultimate Motorsport Inc

Houston, TX

4.6
885 Reviews
We realize that you have lots of choices when leasing or buying an automobile and our desire is to ensure you have the best car buying experience. We consider customer satisfaction to be our highest priority. Throughout each of our departments, the emphasis is always on putting our customers' needs first. We pride ourselves on listening to the needs of our customers. Everything we do is designed to make your car buying experience as easy and enjoyable as possible. Competitive pricing, knowledgeable staff and superior customer service all add up to create a simple and painless way to purchase a world class automobile at a great price. Come and take a look at some of our great selection of quality Pre-owned vehicles located in Austin, Dallas, and San Antonio!
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10311 Altonbury Ln

Houston, TX

77031

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Showing 885 reviews

September 22, 2017

Easy Breezy, Compeyitive Price, Great Selection Met Markus to test drive a Tesla. He was amazingly chill, knowledgeable, and helpful. We drove two Tesla’s. Throughout the drive, he was answering my More

by Kelly from Houston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Markus Hasanzada
Sep 13, 2018 -

Ultimate Motorsport Inc responded

Thank you very much for the opportunity to meet your automobile needs. We are thrilled that you had such a pleasant and memorable experience with us! If there is anything else that we can do to help you, or someone you know in the future, please let us know!

July 18, 2017

Buyer beware!!!! I purchased a vehicle from Ultimate Motorsports and initially I had a great experience. The salesman (Markus) was very easy to work with and went to l More

by SMDH
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cheryl Haseeb
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Markus Hasanzada
Jul 18, 2017 -

Ultimate Motorsport Inc responded

Sir, we strive to provide customers with excellent customer service. We offered to pay the cost of the tires that had been damaged or buy the vehicle back at full price, which you declined both. You had stated that you wanted to keep the vehicle and also have us pay for four top of the line tires you had already put on the vehicle. Although you had stated that you were happy with the purchase and the transaction, if our company did not give you the money you wanted, you would "make our dealership lose a lot of business". At the point you begin to degrade and threaten our employees, you begin to close the lines of communication.

Aug 04, 2017 -

SMDH responded

First, you sold me a vehicle with tires that were not road worthy according to two different tire shops. Second, you initially only offered me $200, which I said I was not satisfied with. You then said the most you could offer was $400. For the record, I never said I wanted you to pay for the premium tires that I chose. I only asked to be reimbursed the amount that would be your lowest cost for 4 tires of the correct size. You then told me you would losing money to give me any more than $400 and then you rambled on about taking away Markus' commission and letting him go, all which was incredibly inappropriate to discuss with a customer. Also, I never threatened you. I simply stated a well-known statistic that someone will tell an average of 9 people about good experiences, and tell 16 (nearly two times more) people about poor experiences. Another statistic you should be aware of is for every customer who bothers to complain, 26 other customers remain silent. Do yourself a favor and let Markus and the rest of your staff handle ALL customer interactions. Sincerely, Shaking My xxxx Head

Sep 13, 2018 -

Ultimate Motorsport Inc responded

It is our desire to regain your trust. Please consider giving us another try.

July 14, 2017

Ultimate MS....excellent and awesome car buying experience!! I knew exactly what vehicle I wanted when I arrived at UMS. My salesman, Shayne Salinas, was courteous, excellent and expedient in bringing the vehicl More

by Stephanie L Caldwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayne Salinas
Sep 13, 2018 -

Ultimate Motorsport Inc responded

We are thrilled that your car buying experience with us was so awesome! We pride ourselves in great customer service and the very good quality of our vehicles. We hope you will let us service all of your automobile needs in the future!

June 30, 2017

Calm your Fears Who wants to buy a vehicle they have not seen and touched? Not this guy but after dealing with Anthony from Ultimate Motorsports I would deal with hi More

by parkerfiveo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Glass
Sep 13, 2018 -

Ultimate Motorsport Inc responded

We are thrilled that your car buying experience with us was so awesome! We pride ourselves in great customer service and the very good quality of our vehicles. We hope you will let us service all of your automobile needs in the future!”

May 17, 2017

Excellent Car Buying Experience I found a perfect white, BMW, X6 XDrive50i, online at Ultimate Motorsports. Markus Hasanzada was my salesperson. He was very straightforward, and easy More

by genesis5991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Markus Hasanzada
Sep 13, 2018 -

Ultimate Motorsport Inc responded

We are thrilled that your car buying experience with us was so awesome! We pride ourselves in great customer service and the very good quality of our vehicles. We hope you will let us service all of your automobile needs in the future!

April 14, 2017

Great car; Great professionalism Found the perfect Infiniti online at Ultimate MS. Tony Glass was the salesperson I worked with. Very knowledgeable and personable individual. Spen More

by Eddie C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Glass
Sep 13, 2018 -

Ultimate Motorsport Inc responded

We are thrilled that your car buying experience with us was so awesome! We pride ourselves in great customer service and the very good quality of our vehicles. We hope you will let us service all of your automobile needs in the future!

Sep 13, 2018 -

Ultimate Motorsport Inc responded

We are thrilled that your car buying experience with us was so awesome! We pride ourselves in great customer service and the very good quality of our vehicles. We hope you will let us service all of your automobile needs in the future!

April 07, 2017

MICHEAL HASANZADA My husband and I purchased a 2014 BMW 750LI and we love it. Michael was a great help to us and was very polite. I will tell others to go and meet wit More

by FAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hasanzada
Sep 13, 2018 -

Ultimate Motorsport Inc responded

We are thrilled that your car buying experience with us was so awesome! We pride ourselves in great customer service and the very good quality of our vehicles. We hope you will let us service all of your automobile needs in the future!

March 27, 2017

True place buy car It's a best place to buy ur dream car, not only you get the best deal but also get one of the best customer service that u can ever get from a car dea More

by Tanvir1129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Glass
Sep 13, 2018 -

Ultimate Motorsport Inc responded

We are thrilled that your car buying experience with us was so awesome! We pride ourselves in great customer service and the very good quality of our vehicles. We hope you will let us service all of your automobile needs in the future!

March 27, 2017

Very Pleased Spoke with Anthony Glass throughout the transaction. We had trouble getting financing approved with my credit union. Mr. Glass was responsive with g More

by neveruseagain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Glass
Sep 13, 2018 -

Ultimate Motorsport Inc responded

We are thrilled that your car buying experience with us was so awesome! We pride ourselves in great customer service and the very good quality of our vehicles. We hope you will let us service all of your automobile needs in the future!

March 02, 2017

Purchased a Chevy Volt sight unseen After looking for two months I found my car at Ultimate Motorsports in Houston,TX. using the Car Gurus search site. It was a newly listed 2011 Chevy V More

by Travis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hasanzada
Sep 13, 2018 -

Ultimate Motorsport Inc responded

We are thrilled that your car buying experience with us was so awesome! We pride ourselves in great customer service and the very good quality of our vehicles. We hope you will let us service all of your automobile needs in the future!

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