Ultimate Motor Cars
Downers Grove, IL
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 5:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 52 reviews
Another Great Purchase! Repeat customer here! Once again had an excellent car-buying experience with Ultimate Motor Cars. We purchased a clean, low-mileage Toyota for our ne Repeat customer here! Once again had an excellent car-buying experience with Ultimate Motor Cars. We purchased a clean, low-mileage Toyota for our new teenage driver and couldn’t be happier. The customer service was friendly, the negotiation process was fair, and we got a great deal at a great price. Highly recommend Ultimate Motor Cars! More
SOOOOOOOO BAD. THE LYING AT THIS DEALERSHIP IS OUT OF CONTROL. TOTALLY A DIFFERENT CAR THAT ARRIVED THAT WAS LISTED. LIARS!!!! THE LYING AT THIS DEALERSHIP IS OUT OF CONTROL. TOTALLY A DIFFERENT CAR THAT ARRIVED THAT WAS LISTED. LIARS!!!! More
They sold me a car that was supposedly in perfect working order. A few days later, the engine broke down. The repair costs amounted to over $4,000. In two months since I bought the vehicle, I've taken it in order. A few days later, the engine broke down. The repair costs amounted to over $4,000. In two months since I bought the vehicle, I've taken it in for repairs twice. They clearly sold me a defective car. Terrible customer service, unprofessional, the worst car-buying experience. More
I purchased a 2014 AUDI A6. 4 days into owning the car and starting making loud screeching noises. Went I contacted the sales rep his exact response was: YES YOU ARE OVER ON THE 4 days into owning the car and starting making loud screeching noises. Went I contacted the sales rep his exact response was: YES YOU ARE OVER ON THE MILES NOTHING WE CAN DO. In all caps. Beautiful More
Misrepresented the transmission of a car; indicated it was a manual in the description, and even maintained it was a manual when I asked them why it appeared to have an automatic gear shift in the picture was a manual in the description, and even maintained it was a manual when I asked them why it appeared to have an automatic gear shift in the pictures, telling me "you can shift it like a manual." I was going to travel from Boston to Chicago for a manual M6. More
Great Customer Service and Nicest Vehicles Around! I can’t speak enough about how much of an amazing experience we had here. Dominic was so helpful and really made the car buying experience extremely I can’t speak enough about how much of an amazing experience we had here. Dominic was so helpful and really made the car buying experience extremely smooth. From the moment we walked in he was attentive, patient and listened to what we told him we wanted in a car. Dominic was extremely informative and he really tried his best to get us the best financing options. Overall, I would absolutely recommend you to purchase a vehicle from Ultimate Motor Cars. More
There was no response to my inquiry after three separate attempts to contact for more information. I thought they might want to sell me a car. Guess not. attempts to contact for more information. I thought they might want to sell me a car. Guess not. More
Absolutely Horrible Dealership! Purchased a VW this summer....not even 5 months old and have put over $5000 into repairs. No resolution offer by the "Manager" except to say he has a guy who can help wi summer....not even 5 months old and have put over $5000 into repairs. No resolution offer by the "Manager" except to say he has a guy who can help with my repairs! The car is driven 2 miles a day back & forth to school! NO WAY this all happened to the vehicle in this short of time! Took it to a Certified VW Dealership and they were appalled that it was sold to me in this condition! Way to take advantage of a woman customer! Good job guys!!! More
Dominic did not disclose the true condition of the vehicle after being asked if there were any issues. He said there were none and the car was in excellent shape. I bought the car out of state and had vehicle after being asked if there were any issues. He said there were none and the car was in excellent shape. I bought the car out of state and had it shipped then checked by my local dealership. They found over $5,000 worth of issues including, but not limited to, a failed battery, blown fuses, multiple oil leaks from the engine, a leaking transfer case, and water damage that had destroyed a wiring harness critical for proper engine functioning. After emailing all the pictures, mechanic provided video evidence, repair estimates, and asking for a resolution, Dominic’s answer basically downplayed all these major issues and told me they weren’t going to do anything to make it right. This dealer is unethical, immoral, and untrustworthy. They operate without integrity and will lie about their cars and stick you with the repair bills. They are everything that is wrong with used car dealerships today and should be avoided like the plague. Don’t waste your money here as it is gamble that you will lose. What a joke this place is. Dominic, you profess yourself to be a man of integrity. Survey says you are a liar and a fraud. Now, I’m off to contact the State Attorney General’s Office and the BBB. More



