
Ultimate Image Auto Inc
Tallahassee, FL

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Great Service! If you are looking for a deal on your next car, go to Ultimate Image Auto and ask for Bobby! The buyer experience was record time! We came in about 11 If you are looking for a deal on your next car, go to Ultimate Image Auto and ask for Bobby! The buyer experience was record time! We came in about 11:30 and left around 2:30! This included test driving of several vehicles! Bobby took his time with us, never pressured us into getting something that we did not want! Finding financing was a breeze! I have had many car buying experiences and none of them have ever been this smooth! Thanks Bobby and Ultimate Image Auto! You made us feel like family! More
Great Car/Poor Customer Service-Lies I do really like the car I bought, however several things were noted some which were a written agreement between us to get fixed and others were just I do really like the car I bought, however several things were noted some which were a written agreement between us to get fixed and others were just simple text back and forth with the salesman since and him agreeing that he would take care of the issue. Some are minor and some were more expensive fixes. I was promised the entire time that the day I wanted to get these repairs fixed they would take care of everything in "ONE" day so I wouldn't be without a car, because "THEY" do not loan you a car and claim they have rental coverage that is never set up for you. Needless to say when I went back to pick up my car only one of the problems were taken care of. I did without my car the entire day and was told I had to take it another dealership tomorrow to get the keys programmed, which is their leg work but I now have to take off work and also spend time taken care of their problems. I didn't have two or three of the other problems even addressed. When I ask about these the salesman which is also the "son" to the dealer, stated he couldn't possibly do that because he give me such a great deal on the purchase. I got very rude and told him that had nothing to do with what he has promised both in writing and in many text back and forth. He never would return the calls or text I had to always follow back up again and again. Their solution is to use their mechanic shop and I have to pay for this, which is also "family owned" another source of putting money back into the family tree!! I don't need a mechanic referral service I wanted my car fixed. I am very unhappy and don't plan on stopping with these reviews I will post on any site I can to get the attention of others. When the customer is unhappy and done wrong the dealer should make it right instead I was told they don't like my threats of putting out bad reviews but it doesn't hurt them that they deal with customers like me all the time. Is that so? So you have other unhappy customers? More
Review I would like to say Eloy Martin is the most professional, courteous car-salesman I've ever had the pleasure of dealing with. Not only was he knowledge I would like to say Eloy Martin is the most professional, courteous car-salesman I've ever had the pleasure of dealing with. Not only was he knowledgeable about the vehicle I purchased, but his sincere professionalism was the best car buying experience I've ever had. With Kind Regards and best wishes, Lawana! More
Bobby helped me find the perfect car! Bobby helped me and my friend find the perfect car for our needs! He was a great negotiator without the pressure of making a deal. I would recommend B Bobby helped me and my friend find the perfect car for our needs! He was a great negotiator without the pressure of making a deal. I would recommend Bobby to anyone! More
Friendly, excellent, and wonderful Cole was very helpful to me, my mom, and sister! It did take a lil while, but he didn’t give up! Love ultimate image!! Cole was very helpful to me, my mom, and sister! It did take a lil while, but he didn’t give up! Love ultimate image!! More
Bobby Made my Day !!!!!!! When I got there it seemed as if he was already waiting on me. I felt as if i had known him for years. made sure i not only got what i need for my fam When I got there it seemed as if he was already waiting on me. I felt as if i had known him for years. made sure i not only got what i need for my family, He made sure i got what i liked. Great place Good people. He worked hard for me, #TeamUltimateImageAuto More
Found the ONE! This was my first car purchase since 2003. So I was extremely leery. The service was fantastic and very convenient for me. Took care of paperwork in a This was my first car purchase since 2003. So I was extremely leery. The service was fantastic and very convenient for me. Took care of paperwork in a very short amount of time. Never felt pressured in fact I left went did some homework came back an hour later and purchase the car. Fair price. But the commercials still drive me nuts! More
Favor Ultimate Image is a great place to purchase a vehicle. The customer service them they have there is awesome!!! THANK YOU Alexis for your time, patien Ultimate Image is a great place to purchase a vehicle. The customer service them they have there is awesome!!! THANK YOU Alexis for your time, patience and most of all your professionalism! I absolutely love my new car! More
Beware The spot delivery is a joke. It lets you drive while they finance but I was told I had a financial company and they showed up on my credit report but The spot delivery is a joke. It lets you drive while they finance but I was told I had a financial company and they showed up on my credit report but they were concerned about the down payment and the credit manager would not accept all income. If I can prove pick up cans make reasonable income what is the problem. More
Purchased a family car with great service! Bobby helped us find the perfect vehicle for our family. I strongly recommend that you ask for him! He was very knowledgeable about all of the product Bobby helped us find the perfect vehicle for our family. I strongly recommend that you ask for him! He was very knowledgeable about all of the products and went out of his way to assist me. More