Ultimate Ford, Inc.

I called to get price for transmission service/flush for my 2016 F150. Service manager told me price of $250. Clay Maxey Ford in Harrison charges $190 for the same service. I told the service manager this a my 2016 F150. Service manager told me price of $250. Clay Maxey Ford in Harrison charges $190 for the same service. I told the service manager this and asked for a price match. He said that he doesn't care what Clay Maxey does and wouldn't price match. Whatever happened to customer service? For $60 difference (25%), I will go to their competition. More

Outstanding Service Department. They have saved me so much money in finding issues with my 2009 F350SD that later would have been very costly. I have been extremely pleased with the service work anytime much money in finding issues with my 2009 F350SD that later would have been very costly. I have been extremely pleased with the service work anytime I take it in to Ultimate Ford. More

Saved me money Check engine light was on, took it to Ultimate Ford, service called me and said it was a glow plug and harness, total $275.00., I said go ahead and fi Check engine light was on, took it to Ultimate Ford, service called me and said it was a glow plug and harness, total $275.00., I said go ahead and fix it, and please do an oil change. A few hours later they called and said that it was done, the total was $270.00, I asked if they did the oil change, they said yes, but it didn't need the glow plug harness, so they didn't replace it saving me a lot, l when I said THANKS, service rep simply said, "Honesty is the best policy." More

2015 Ford F-150 bought new Bought a new 2015 Ford F-150 from these guys. It only has 6,000 miles on it and the check engine light is on. After reading up on this its a nationwid Bought a new 2015 Ford F-150 from these guys. It only has 6,000 miles on it and the check engine light is on. After reading up on this its a nationwide problem with the engine light. I paid cash for the truck and they will not even look at it without an out of pocket expense for me. Never again at this dealership! NEVER! - Joey Payne More

Easy to do Business With Our 2nd time buying from Ultimate Ford. All went smoothly. Great Staff of People(,from Salesperson to Finance). Alan Sollis (Salesperson) has a wonde Our 2nd time buying from Ultimate Ford. All went smoothly. Great Staff of People(,from Salesperson to Finance). Alan Sollis (Salesperson) has a wonderful personality, Great Professionalism, outstanding listening skills (my husband likes to kid and talk), and above all else patiences. Which means alot to older people. Thank You again for a Very Rewarding Experience. More

Professional and Helpful Sales Team My wife and I purchased a new Ford Explorer from Ultimate Ford. Our sales representative, Josh Story, greeted us with a smile and spent some time vis My wife and I purchased a new Ford Explorer from Ultimate Ford. Our sales representative, Josh Story, greeted us with a smile and spent some time visiting with us to fully understand our needs. We found Josh to be very pleasant and personable. He asked leading questions and showed good listening skills to narrow our search. We had some interest in both new and used vehicles of different makes. Josh put forth good effort to arrange test drives with vehicles from all three of Ultimate's dealers on campus. We were impressed with his professionalism as he helped us understand the features on each vehicle. He kept us engaged without applying pressure which made for an enjoyable buying experience. There were a few questions for which he didn't know the answer, but he found out within a short time and sent us information and literature. The Explorer was not the first vehicle we drove, but it turned out to be exactly what we were looking for. Ford sales manager Lance Whiteaker also took some time to explain how his team assembles build features to provide customers with the best bang for the buck. Josh Story and the sales team at Ultimate were excellent to work with and I highly recommend them to other buyers. More

New car purchase Best auto buying experience ever. Very smooth process they worked hard to make my deal work! I would recommend this dealer to anyone!!! Very friend Best auto buying experience ever. Very smooth process they worked hard to make my deal work! I would recommend this dealer to anyone!!! Very friendly. More

Best ever car buying experience Best auto buying experience ever. I was treated with respect ... My sales person listened to me and understood my needs I. I was treated with respec Best auto buying experience ever. I was treated with respect ... My sales person listened to me and understood my needs I. I was treated with respect . And I never , at any point, felt pressured into buying . I have been telling all my friends about my new car and the great experience it was to buy from Ultimate Ford. More

Loved my Ford Escape experience I do not like buying a new car. I like having a new car but not the "stuff" leading up to the purchase. Daniel made the experience easy! I do not like buying a new car. I like having a new car but not the "stuff" leading up to the purchase. Daniel made the experience easy! More

Fantastic Dealership and Employees We had a great buying experience at Ultimate Ford in Mountain Home. Our salesman, Daniel Walton, was very knowledgeable as well as courteous. We We had a great buying experience at Ultimate Ford in Mountain Home. Our salesman, Daniel Walton, was very knowledgeable as well as courteous. We special ordered our vehicle and were kept as up to date as possible on when we would receive it. This is about the sixth vehicle we have purchased at this dealership and we will continue to give them our business when it's time to trade in again. More