Uftring Nissan - Service Center

This dealership EARNED my business! Read how.. I bought a nissan cube from finishline ford because my wife wanted a cube and they don't make them anymore. They SWORE it passed their rigorous testin I bought a nissan cube from finishline ford because my wife wanted a cube and they don't make them anymore. They SWORE it passed their rigorous testing. Ford claimed they just aligned it and put brand new tires on it as well as performing the 60000 mile service even though it only had 59400 miles on it. The first day I had it I noticed the brilliant ford mechanics put the wrong size tires on it... I took it back and made them put the right size on. The mechanic that had originally put on the wrong tires was confronted right in front of me by their service manager and he acted like it was my fault that HE made a mistake. They also installed a new battery and left the aircleaner laying under the hood uninstalled which I fixed myself. After that I realized how unprofessional they are there. I couldn't get out of there fast enough. I wasn't convinced that they really had aligned it or balanced the tires. Anyway I took it to Uftring Nissan and never looked back. They are so good to their customers there. Uftring said I could use my extended warranty anywhere I chose to and they would be happy to look at my car for free. They discovered that the rear axle was bent and was still under factory warranty. They aligned it put a new rear axle under it a a few minor recall things and all they charged me for was balancing the tires which were out of balance. It was then that I decided the finishline ford mechs couldn't oil the chain on a bicycle without screwing it up. After the cube ran great for a year it started making a squeeky noise from the front left tire and being I still had plenty of warranty I took it back to the dealer. They called and told me it was the transmission and it was under warranty until 100,000. WOW was I happy!! While it was there the mechanic (who must be really good) noticed one of the rims was cracked. I was informed of the price and was also given the option to get aftermarket rims shipped there and installed for $70. They completed job very quickly and have never had a problem giving me a cool new Nissan to drive in the mean time. I can't thank these guys enough. I have always loved the longevity of import cars but I think I'll be buying several more Nissans over the next thirty years with the way they stand behind their products and treat their customers.(even new ones) I can't recomend them enough! Deal with these guys, you won't regret it. More

Not only would I not recommend Uftring Service Department I will not be buying my new car there which I will be replacing within the year. Yes, they are nice when talking with a rep. The problem is that ev I will not be buying my new car there which I will be replacing within the year. Yes, they are nice when talking with a rep. The problem is that every service I have had done there has had to be redone within a year. I have had back breaks, alignment and struts replaced. With the strut replacement I took it back 3 times because it didn't sound right. My warranty is about done so you can bet I will never walk in the door at Uftring Nissan in Peoria. I have heard other people talk about them in a negative manner as well. Could also be that Nissan puts out crappy replacement parts. I will be passing this car to my husband as his work/golf car and will not be looking for a Nissan. Maybe a Toyota or Honda. First Nissan I have owned also the last Nissan that I will own while I have to have it serviced locally at Uftring. More

I recently needed to go out of town unexpectedly. I was getting close to needing my oil changed, plus my car had been experiencing a moderate vibration in the steering wheel. I was concerned my tires were getting close to needing my oil changed, plus my car had been experiencing a moderate vibration in the steering wheel. I was concerned my tires were off balance. I called the Nissan service department to see if there was any way to squeeze me in that afternoon. The gentleman I spoke with, Nick, took my name and number and said he would check and call me back. I thought that was code for 'not a chance'. How pleasantly surprised I was when he called me right back and said they could service my car in an hour. I was absolutely delighted, especially considering the reason I was leaving town was for a funeral. I happened to mention this when I dropped my car off, and when my car was done I was again surprised to find out that they had checked my fluids and filters for free! I just want to thank Nick for his kindness and consideration. I left the dealership feeling as if I mattered. I would definately recommend the Uftring Nissan Service department. Thanks again! More