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Uftring Nissan
Peoria, IL
739 Reviews
Uftring Nissan is a New Nissan dealership in Peoria, Illinois. We are a proud member of the Uftring Auto Group, founded by dealer principal Gary Uftring in 1982. In addition to New Nissans in Peoria, our dealership specializes in Used Cars in Peoria, Certified Nissans and Bargain Vehicles at very affordable prices.
Our Central Illinois Nissan dealership has some of the most experienced Nissan professionals in Illinois, with many years of customer service and expertise. We pride ourselves in making sure your buying experience at our store is second to none, and welcome your feedback. Our company motto has always been, "If we wouldn't sell it to our family, we wouldn't sell it to you."
Uftring Nissan also offers a full-service service department, Express Service, Nissan Parts and Accessories and a car wash on site.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 739 reviews
December 16, 2017
Very positive, professional, and welcoming experience We have purchased 3 vehicles from Uftring Nissan, and have had a great experience every time. Their staff is professional, courteous, and patient. Tim We have purchased 3 vehicles from Uftring Nissan, and have had a great experience every time. Their staff is professional, courteous, and patient. Tim Puentes, in particular, is an excellent salesman who listens and works with you to get the vehicle you want. I would describe him more of an agent than salesman as he works with you without the pressure and distractions of stereotypical car sales. We highly recommend Mr. Puentes and the Uftring team. More
by pathfinderfamily
Employees Worked With
Tim Puentes
December 12, 2017
Tim is an awesome salesman. I have purchased 4 vehicles from Tim. He is honest, straightforward and responsive. He goes the extra mile to ensure that his customers are fully info I have purchased 4 vehicles from Tim. He is honest, straightforward and responsive. He goes the extra mile to ensure that his customers are fully informed through the buying process. More
by Ngingrey
Employees Worked With
Tim Puentes
December 11, 2017
Lot's of patince and free soda! We visited Jasen 2 times, both at nearly closing time. Both times he was patient and took time to ask questions about our needs and helping to search We visited Jasen 2 times, both at nearly closing time. Both times he was patient and took time to ask questions about our needs and helping to search for vehicles in our range. He was fun and engaging with us as people and did not treat is as a "sale". We loved all of the free soda and the test drives - even in the storm. More
by Reegie73
Employees Worked With
Jasen Barnhart
December 07, 2017
Overall great experience! Curt was very easy to work with and explained everything we had questions about. The experience first started with Kristen and Lettie who provided awe Curt was very easy to work with and explained everything we had questions about. The experience first started with Kristen and Lettie who provided awesome service and communication, even after hours! Curt took over once we got to the dealership and was just as helpful. I would highly recommend this dealership along with Curt. AJ was great when we moved along to the finance office and was easy to work with and very knowledgeable. More
by KelseyA
December 05, 2017
Happy with Car, Disappointed in Customer Service The idiom for my car buying experience over this past month would be the straw that broke the camel's back. I am a seven year service customer of Uft The idiom for my car buying experience over this past month would be the straw that broke the camel's back. I am a seven year service customer of Uftring Nissan with two Nissan vehicles in my household, and consistently had good experiences. When in the market for a newer car, my husband and I saw a 2014 at this dealership and thought that was quite fortunate, as we liked our past service experience and their customer service reputation. But we were not in a hurry to buy and had just begun our shopping. Upon test driving the 2014 Maxima, the warning light was on, which we were assured was just slightly low tire pressure due to the recent temperature change. There was also a cracked tail light. During our buying negotiations with Todd, we required the tail light to be fixed, as well as a scuff on the front bumper. Upon waiting for the finance person (our overall car buying process took three hours), we chatted quite pleasantly with Kramer. He mentioned that there was only one key, and if that was an issue, he could likely help to get us another at no charge. We've never had use for an extra key, so we declined but appreciated the gesture. When we were finally done, I went out into my new car to find a bright orange kitchen type rug in place of the driver floor mat. We were hungry and tired by this point, having come right after work, so we decided to deal with this later. We already had to come back to deliver title on our trade in as well as the tail light and scuff repair. Given our experience with Todd and Kramer, and past service visits, I had no doubt that Uftring would make something as small and easy as a floor mat right. We brought up the floor mat to Todd when dropping off title the next day and were lead to believe it would not be an issue. A few days later, we found that the tire was seriously routinely leaking and had to bring it in for repair. The scruff was buffed out at this time as well. We asked again on the floor mat, and were given a generic one in the mean time. We then got a quote on a factory spoiler and scheduled a convenient time to have it installed and the tail light repaired. I have already left a review on the service experience with the spoiler - the short version is that something that was supposed to take a few hours on a Saturday turned into a week with a loaner and a month of a dirty car that cannot be washed. During this time my husband expressed that the floor mat was important and it would be appreciated if it were taken care of while the spoiler was being handled. And even after a week at the dealer, still no floor mat. Previously my husband spoke with Kramer and mentioned that the floor mat was an important issue. Kramer literally called the day after we picked up my car to say he might have something that would work. I was finally able to connect with him today and stopped by the dealership again to see if trade-in floor mats he had come across would work. Not surprisingly, they were not the right size and not of a similar quality. The factory mats have a grommet that secures the mat in place preventing any chance for safety incidents. At this time I let Kramer clearly know all my frustrations with the overall experience. I am not sure how by this point, but he was surprised that a floor mat was such a big deal. I explained the multiple small things adding up to a dissatisfying experience. He said the missing floor mat was marked in the sales information, and that they could not be replacing everything on used cars. He also brought up small things that were wrong with my car that I had traded in, which was a 2004. I stated that if I had known during the negotiation a floor mat was missing, when I required a bumper scuff to be fixed, I definitely would have required a replacement one. In my head I was wondering what happened to the sales guy that offered us to check on a free extra key. In the end, I told Kramer that if Uftring could not make it right, I would get what I wanted myself. It is $140 from Nissan for all 4 replacement mats that are exactly made for my car. That is an extremely small percentage on a $20,000 car. I finally inquired to Kramer that as a seven year customer likely in the market in the next year or two for another new vehicle to replace our Frontier, we are not worth $140.? He said he had done what he could. I let him know I would take care of it myself, and that I would be leaving an honest review of my experience. Not once during this entire month long ordeal did we receive an apology of any kind from any one at Uftring Nissan. More
by Disappointed
Employees Worked With
Todd Durm, Kramer Poulsen
December 05, 2017
Word Class Dealer At Uftring Nissan my family is always treated like family. Between my brother, sister, sister in law, and myself, we have purchased 12 vehicles from U At Uftring Nissan my family is always treated like family. Between my brother, sister, sister in law, and myself, we have purchased 12 vehicles from Uftring Nissan in the past 10 years. From the smile and welcome at the reception area, to the sales (Brad Montgomery and Chris Rocke) dept. through the Finance Dept., nothing but 1st class service and accommodations. Also, we use Uftring for all our vehicle maintenance, and their services are the best in the country. More
by Turbo Guy
December 04, 2017
Smooth process and excellent customer service We recently purchased a 2017 Cadillac XT5 demo car from Uftring Nissan. Jasen Barnhart was extremely helpful and did an excellent job of leading us t We recently purchased a 2017 Cadillac XT5 demo car from Uftring Nissan. Jasen Barnhart was extremely helpful and did an excellent job of leading us through the buying process. AJ Blunier stepped in to answer questions specifically about the car as well and helped us find financing. I would highly recommend Jasen and the entire staff at Uftring. Thank you Jasen, AJ and Todd for making this process seamless and efficient. More
by aschott
December 04, 2017
Smooth, Quick and Excellent experience!!! I recently purchased a 2013 Nissan Altima from Uftring Nissan. Jasen Barnhart and AJ Blunier were very helpful and answered all my questions. They did I recently purchased a 2013 Nissan Altima from Uftring Nissan. Jasen Barnhart and AJ Blunier were very helpful and answered all my questions. They did an excellent job of leading me through the buying process. Jasen also took time to show me all the features on my new Altima. I would definitely recommend Uftring Nissan to all my friends and Family. When its time to buy my son a car, in about a year, I will definitely return to Uftring Nissan. More
by KTaylor4
Employees Worked With
Jasen Barnhart, AJ Blunier
December 04, 2017
Great Dealership Uftring Nissan has been a great dealership to work with. We have purchased four vehicles from them. Their staff is courteous, and they do not waste Uftring Nissan has been a great dealership to work with. We have purchased four vehicles from them. Their staff is courteous, and they do not waste your time while finalizing your purchase. They make it a point to address your concerns and questions. They also do not hesitate to assist if you return later for additional assistance. My husband and I would not hesitate to recommend them. More
by mikeh
November 30, 2017
Easy and Informational Buying Experience Kramer did a great job of leading me through the buying process, and going through the features on my new Murano. AJ was efficient and did a great jo Kramer did a great job of leading me through the buying process, and going through the features on my new Murano. AJ was efficient and did a great job explaining all of the service plan options and paperwork needed to complete the sale. I'd wholeheartedly recommend them for future vehicle purchases. More
by swami915
Employees Worked With
Kramer Poulsen, AJ Blunier
