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Uftring Chrysler Dodge Jeep Ram
Pekin, IL
233 Reviews
Uftring Chrysler Dodge Jeep Ram in North Pekin, Illinois is a new car dealership serving Pekin, East Peoria, Washington, Morton and Peoria, Illinois. Uftring in Pekin is a proud member of the Uftring Auto Group, founded by Gary Uftring in 1982. We hold ourselves to the highest standards of customer service in both the sales and service departments.
Uftring Pekin sells New Chrysler, New Dodge, New Jeep, and New Ram vehicles. For a new car in Peoria, Pekin or surrounding communities in Central Illinois, we know you'll feel good if you shop us first. Our commitment to the "ultimate" customer experience is the cornerstone of our store's business.
In addition, Uftring Chrysler Dodge Jeep Ram has a Mopar Service Department, with Express Service, Parts and Accessories. Uftring CDJR is also home to Uftring Upfit and Performance, specializing in Jeep lift kits, accessories, tires, leveling kits and much more, including trucks.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Showing 233 reviews
February 24, 2022
I went to Ufrtring in Pekin to get my Jeep Grand Cherokee Laredo a oil change and and not knowing that they hire kids to train to work on cars and just so happened one worked on mine did my oil change and d Laredo a oil change and and not knowing that they hire kids to train to work on cars and just so happened one worked on mine did my oil change and did not put a new gasket on my oil plug they used the old one and knew this and did not tell me well now I have to replace the motor and they are not trying to pay for since it was their fought I even offered to meet them half way and pay for the labor but no they did not want to fix my truck even though they been trying to buy my truck because they know it in high demand they wanted to offer me something cheeper than what I have like I don't know what I have but unfortunately they lost a loyal customer due to their negligence I love taking my cars to dealership service to get my cars fixed but not now not any more if you need your car fixe please go else where I do not advise to go to them and every since that happened they try to treat us like xxxx. More
by reddbee02
Employees Worked With
Patrick McDaniels
November 20, 2021
I purchased a car here back in March of 2020 and the experience overall was smooth and enjoyable as it was my first time buying a vehicle. I purchased a Chrysler 300 and about two weeks later I notice t experience overall was smooth and enjoyable as it was my first time buying a vehicle. I purchased a Chrysler 300 and about two weeks later I notice that the dash is starting to peel back where the leather meets the windshield. Upon further inspection and research I come to find out that this is a very common issue in 2011-2018 Chrysler 300's and Jeep Grand Cherokees. I then reach out to the salesman who sold me the car and he states its no problem they will take care of it just make an appointment with the service dept. However by the time I come in for my appointment the salesman is no longer with the company. So now it becomes "did the salesman give you this in an 'I owe you' (which they give you if they need to take care of something still after you leave with the vehicle) and if not then he will have to speak to his manager and see what he can do"...they take pictures and tell me how unlucky I am because that is an expensive job and send me on my way saying they will let me know. Never hear from them. Fast forward to about a month ago I finally make another appointment to see what is going on and get a tune up amongst other things including sensor issues that are covered by the warranty I pay for every month. Once again I am told how unlucky I am because its a tough job and they cant seem to find the parts they need to fix it anywhere then they stick me with my $600 service bill and send me on my way. Long story short I do not recommend this dealership. More
by davidsromero334
Employees Worked With
Mike Myers (no longer employed there)
May 18, 2021
I was having some issues from almost every other dealership. I went and talked to. Ian and Chris and they took great care of me and my wife. Don’t listen to all them other dealerships. Uftring Chrys dealership. I went and talked to. Ian and Chris and they took great care of me and my wife. Don’t listen to all them other dealerships. Uftring Chrysler dodge jeep Ram went above and beyond and put me in a nice newer truck! More
by jakegill341
April 27, 2021
How about driving five hours of an 8 hour drive to see a car that “Amanda” said was available the last night and the morning before you left only to get a text message that the car was sold two days ago and car that “Amanda” said was available the last night and the morning before you left only to get a text message that the car was sold two days ago and Amanda was at home sending messages and not consulting management and when I called the dealership the GM’s excuse was she was working at home and didn’t know, it happens and cars go fast. That was a whole new level of mad I never experienced and it made me miss the days where I could slam the phone down when hanging up on someone. Uftring Chrysler. 🤬🤬😡🤬😡😡🤬😡🤬🤬😡😡🤬🤬🤬🤬 More
by Dunsun79
Employees Worked With
Amanda
March 23, 2021
Ive bought here several times & there all unbeatable. Great people to work with ,they walk you thru everything after buying & answer all questions. 5 star dealership Great people to work with ,they walk you thru everything after buying & answer all questions. 5 star dealership More
by Ibhousedoctor
Employees Worked With
Other Employees :
Steve Porter, Craig Columbia, Dirk McCoy
February 28, 2021
My experience with this dealership is more than favorable! From the first phone call and over 3 hours drive away on a Saturday to finishing my car buying experience that same day. I really felt li favorable! From the first phone call and over 3 hours drive away on a Saturday to finishing my car buying experience that same day. I really felt like everyone from Zach, my sales professional), Mark, the Sales Manager, Craig for his diligent work in the finance office including Ian, the general manager, taking time out of his day to say thank you for coming by and for purchasing my vehicle from Uftring. You all are over achievers in customer service! Thank you so much for your efforts and my new Mini. You have impressed us enough that we've already decided that we will be giving Uftring our business on our next purchase. If you are looking for a great deal, knowledgeable staff and clear financing make this your first choice when looking for a new vehicle. More
by shanestevenson1
September 23, 2020
My 19 year old daughter was looking for a slightly used Crossover as her first solo vehicle purchase. Of course Mom was there to help navigate. Our salesman, Tyler Schatsiek was absolutely phenomenal findi Crossover as her first solo vehicle purchase. Of course Mom was there to help navigate. Our salesman, Tyler Schatsiek was absolutely phenomenal finding her exactly what she was looking for, and was very down to earth and personable. Their entire team from sales to finance made our journey quick and easy! I have dealt with this dealership many times over the years, and will continue to return. Thank you for such a great experience! I’d rate you a 10 out of 5 if I could! More
by stacyberry
Employees Worked With
Tyler Schatsiek, Craig Columbia, Mark Rogers
August 30, 2020
Both Ashley (sales) and Craig (finance) went above and beyond to help me with my trade in and purchase and made it work out better than I ever thought it would of. I am very grateful for their knowledge beyond to help me with my trade in and purchase and made it work out better than I ever thought it would of. I am very grateful for their knowledge and help. Highly recommend!! Laurel :) More
by Laurel S
Employees Worked With
Ashley Ingles , Craig Columbia
February 19, 2019
Great Experience! Your dealership ship came highly recommended. From the moment we we're greeted by our Salesperson, Dirk McCoy it was a Five-Star experience! He is a Your dealership ship came highly recommended. From the moment we we're greeted by our Salesperson, Dirk McCoy it was a Five-Star experience! He is a consummate professional. We were given the utmost respect and care. Attention to every detail of the transaction was amazing. Thanks More
by Hairgirl70
Employees Worked With
Craig Columbia, Matt Fuelberth, Dirk McCoy
