313 Reviews of Uftring Chevrolet - Service Center
I was quoted a price for some work on my car. There was a definite disconnect between me and the service representative with the quote I was given to the final bill. Not only was the service rep There was a definite disconnect between me and the service representative with the quote I was given to the final bill. Not only was the service rep polite and understanding with my frustration but the service manager went above and beyond to rectify the situation all while presenting a very professional, positive and caring attitude. I will definitely return to this dealership for future service. More
Had appointment. Had loaner car, which I used, and came back to dealer. Found after 2 hours they had not yet started on my vehicle. I was quite upset, as I had an app Had loaner car, which I used, and came back to dealer. Found after 2 hours they had not yet started on my vehicle. I was quite upset, as I had an appointment and weather I had a loaner car or not, makes no difference. I knew how long the work would take and I plan on having my own vehicle at about a certain time. Appointments matter and two hrs late to start a job did not sit well with me More
Always a pleasure to work with! Keep up the good work! Thank you so much Keep up the good work! Thank you so much More
I have always got a good vehicle. I have liked the 4 wheel drive trucks, pickups. I have liked the 4 wheel drive trucks, pickups. More
When I purchased the car, there was a chip that needed fixed, and the license plate needed to be fixed as well. I was told, I could bring it in on this day and it would all be taken care of for me, it wou fixed, and the license plate needed to be fixed as well. I was told, I could bring it in on this day and it would all be taken care of for me, it would take about an hour or so. When I got to the dealership, I spoke with Adam. He was not aware of anything that was going on. There was no appointment for me to have anything worked on. The paint shop said they didn't know if they could get me in that day because they wouldn't have the correct colors to match my car. After all this Adam said the Manager, Nate was aware and that they would be able to work on my car. At about the 2-hour mark Adam said they would not be able to fix the license plate that day, I would need to bring it back and get a loaner car for the day. I set that up for the following week, after waiting another hour I finally asked to speak with a manager. Brian was helpful and got Adam, we got my car, and I was able to leave after sitting in the dealership for 3 hours. Thank you to Brian. I ended up fixing the license plate myself that weekend so I would not have to bring it back, as it had become such a hassle. After sitting there for 3 hours, I saw multiple managers walk by me throughout the day. Not one person asked if I needed anything. Not sure if it is normal for them to have people there for that amount of time. There was a very nice lady sitting at the desk by the service departments lobby. I didn't catch her name; she was very nice and helped me with the Wi-Fi. More
Came in for tire rotation and oil change, when I got to the counter to pay the person told me the mechanic couldn’t do the tire rotation cuz they couldn’t get the center cap off… which makes no sense- no h the counter to pay the person told me the mechanic couldn’t do the tire rotation cuz they couldn’t get the center cap off… which makes no sense- no help with making it right or offered to find out why- I was just asked to pay for my oil change. Very unsure why no one came to me while I was waiting for my truck to communicate this. More
Trustworthy, honest, reliable, great service- it feels like a hometown dealership with heart! Highly recommend! like a hometown dealership with heart! Highly recommend! More
Good work quality. Shout out to Tim in the autobody shop! Good customer service and price. Shout out to Tim in the autobody shop! Good customer service and price. More
The service was good and done in a timely manner. . I would recommend to people.. . I would recommend to people.. More