Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
190 Reviews of Tyson Motor - Service Center
Sort by
May 08, 2023
We had scheduled a repair that was covered under warranty. On the day of they called, apparently the employee who had spoke with us and previously checked the car part number to confirm it was cover warranty. On the day of they called, apparently the employee who had spoke with us and previously checked the car part number to confirm it was covered was no longer employed with them. They went further stating that they couldn't find the information that he allegedly didn't submit in the computer. I felt like I had to prove to them that my wife and I were there the weeks prior with our car. I decided to go elsewhere to have the repair done. When I went to Tyson to pick my car up they gave me keys to another customer's car. Once that was straightened out they told me my car was parked in the side lot outside the service bay. After walking out in the rain and unable to locate my car I had to come back in. They found it parked in the back on the other side. Find somewhere else to go....it was a waste of time. More
by Atony1206
Employees Worked With
Mason Kleinmark
May 04, 2023
Very good place. The customer service lady, Marina is very nice and friendly, she explained perfectly good everything about the service my car needed.The waiting area The customer service lady, Marina is very nice and friendly, she explained perfectly good everything about the service my car needed.The waiting area is clean, I can have a coffee and watch tv. More
by Claudia Flores
Employees Worked With
Marina c
April 24, 2023
Working with Melissa on the repairs of my 2014 Dodge Ram was great. She kept me informed of the status of the vehicle as diagnosis and needed repairs were identified. She was also very kind and considerate was great. She kept me informed of the status of the vehicle as diagnosis and needed repairs were identified. She was also very kind and considerate with my time schedule. Thank You Very Much Melissa!!! More
by MFPD130
Employees Worked With
Melisa E
April 16, 2023
Service was exceptional. I was very satisfied with all aspects at the dealership. I am a return customer and will continue to bring my Chrysler 300 there for service. I was very satisfied with all aspects at the dealership. I am a return customer and will continue to bring my Chrysler 300 there for service. More
by Rudymartinjr
Employees Worked With
Melisa E, Marina c
April 08, 2023
We have purchase a new Challenger and Dart special edition as well as used Grand Cherokee and Town & Country. Always felt that we got a good deal. Today I came in for service and was amazed at check edition as well as used Grand Cherokee and Town & Country. Always felt that we got a good deal. Today I came in for service and was amazed at check in processs and courteous service team More
by Kenneth
Employees Worked With
Melisa E, Marina c
April 08, 2023
Awesome job done on adding a part that I overlooked not having when I purchased the vehicle. Ordered thru parts desk and they installed it and programmed it. Mike was very professional and helpful with all having when I purchased the vehicle. Ordered thru parts desk and they installed it and programmed it. Mike was very professional and helpful with all my questions. Only complaint is that this dealer falls in line with all the others with scheduling a specific service time then telling you that they will get to it later, not at that moment. If I have to schedule an appt then I expect them to adhere to it. More
by Revho
Employees Worked With
Mike
