Tyson Motor - Service Center

Very polite and courteous people to deal with. Answers all questions with patience and a smile. Answers all questions with patience and a smile. More

We purchased a Pacifica from Tyson in August 2016. We also purchased the maintenance plan and the extended warranty knowing we would have the vehicle for a few years and thought establishing a relatio We also purchased the maintenance plan and the extended warranty knowing we would have the vehicle for a few years and thought establishing a relationship with the dealer would be good. However, oil changes through their express lane takes an appointment and 3-4 hours. I have another brand of vehicle and take it to the dealership for service and oil changes and a complete multipoint maintenance only takes 45-60 minutes. Being busy people, we don't have 3-4 hours to wait for basic service. Lastly, we took the vehicle in last July for an HVAC issue. They fixed the HVAC, but we noticed our driver door was damaged. My wife called the dealer and sent numerous e-mails and pictures. The service department management either changed personnel or kept handing us off, but never replied nor did they solve the issue. So, I reported it to Chrysler, and that was equally as worthless as they stated it had to be dealt with at the dealer level and they could do nothing for us. So, we have a damaged door which is one of three marks on the car. I was promised by folks of which I could name, but will not that it would be fixed. Be warned, this is an irresponsible and poorly ran dealership. I base this on being in a sales/marketing position in the industry, and those whom value a customer fix issues and run efficient dealerships. We will not purchase from them again, and we have taken maintenance business to another Chrysler dealer. More

The service manager Franco could not have been more helpful. Every car dealership should have a person like Franco that cares about his customers and listens to their concerns. The minute I walked in I helpful. Every car dealership should have a person like Franco that cares about his customers and listens to their concerns. The minute I walked in I was greeted by every service department member. The service provided was excellent. Again thank you so much Franco. More

Have been taking my Wrangler here for at least four years and they have been great, and the people we had contact with where always very helpful and went above and beyond to help us. Would recommend getting and they have been great, and the people we had contact with where always very helpful and went above and beyond to help us. Would recommend getting work done here. More

I appreciate the personal attention that is given to me each time I return for routine maintenance. Melissa was exceptional this time. Thank you! JBertram each time I return for routine maintenance. Melissa was exceptional this time. Thank you! JBertram More

6 cars from Tyson. They stand behind them. When ready I will be back. Thank you They stand behind them. When ready I will be back. Thank you More

We have had many cars from Tyson in our family for years! Super great people Super great people More

I had to bring my Grand Wagoneer in to be serviced for some recalls, but mainly the one that drained my battery. Melissa was a pleasure to deal with from start to finish! She got me into a rental and kept some recalls, but mainly the one that drained my battery. Melissa was a pleasure to deal with from start to finish! She got me into a rental and kept in contact about my car! My Grand Wagoneer has never looked better! Thank you Tyson, Melissa, and Service guys! More

In 2016 I bought a grand Cherokee the dealership was just OK in the past four years there has been a great improvement in the salesman and management in 2021 I went back to Tyson Motors add purchased a jeep OK in the past four years there has been a great improvement in the salesman and management in 2021 I went back to Tyson Motors add purchased a jeep Cherokee for the wife More

I had my van repaired with no problems. Other dealers deny and try to charge. Tyson repaired my van under warranty. No problems. Thank you Other dealers deny and try to charge. Tyson repaired my van under warranty. No problems. Thank you More