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Tyson Motor
Shorewood, IL
1,931 Reviews
Tyson Motor Chrysler-Jeep-Dodge-Ram-Predriven is a full service dealership offering sales and service. They employ a expert trained staff to take care of all your purchasing and service needs. Service and Parts offer hours Monday thru Friday, Sales are open Monday thru Saturday with evening hours.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 6:30 PM
Tuesday 6:30 AM - 6:30 PM
Wednesday 6:30 AM - 6:30 PM
Thursday 6:30 AM - 6:30 PM
Friday 6:30 AM - 6:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,931 reviews
May 11, 2023
My experience in buying a vehicle was quick and straight forward. Very courteous staff and overall great experience. Salesman JR Neilis was very knowledgeable about the vehicle and presented it well. He forward. Very courteous staff and overall great experience. Salesman JR Neilis was very knowledgeable about the vehicle and presented it well. He was patient and did not rush us through the sale. My fifth vehicle purchased from Tyson and never disappointed! More
by J Brick
May 08, 2023
We had scheduled a repair that was covered under warranty. On the day of they called, apparently the employee who had spoke with us and previously checked the car part number to confirm it was cover warranty. On the day of they called, apparently the employee who had spoke with us and previously checked the car part number to confirm it was covered was no longer employed with them. They went further stating that they couldn't find the information that he allegedly didn't submit in the computer. I felt like I had to prove to them that my wife and I were there the weeks prior with our car. I decided to go elsewhere to have the repair done. When I went to Tyson to pick my car up they gave me keys to another customer's car. Once that was straightened out they told me my car was parked in the side lot outside the service bay. After walking out in the rain and unable to locate my car I had to come back in. They found it parked in the back on the other side. Find somewhere else to go....it was a waste of time. More
by Atony1206
Employees Worked With
Mason Kleinmark
May 06, 2023
I've been buying vehicles here since 2013 for good reason! I've stayed loyal to Tyson because of 6 of the guys that work here and run the dealership. Tim Giacomi is the only salesman that I ever deal reason! I've stayed loyal to Tyson because of 6 of the guys that work here and run the dealership. Tim Giacomi is the only salesman that I ever deal with, Larry Holcombe or Aaron Lang are the managers, both are fair and no nonsense. JP in finance makes the close easy and as far as service, Franco and Doug are as solid as it gets in service. I just bought my 9th truck since 2013 and not even going to mention all the vehicles for my wife also, and as long as the guys mentioned above are working here, I'm not going anywhere else. I have had only a very small numbers of issues through the years, and everyone was handled professionally. More
by Michael W.
May 04, 2023
Very good place. The customer service lady, Marina is very nice and friendly, she explained perfectly good everything about the service my car needed.The waiting area The customer service lady, Marina is very nice and friendly, she explained perfectly good everything about the service my car needed.The waiting area is clean, I can have a coffee and watch tv. More
by Claudia Flores
Employees Worked With
Marina c
April 30, 2023
Rex and JP were excellent to work with. Took great care of my son. Also have had 2 cars in for service Great dealership to work with. Took great care of my son. Also have had 2 cars in for service Great dealership to work with. More
by nawad
April 29, 2023
Everyone I dealt with at Tyson was helpful and courteous. It was a great buying experience. Thanks to Rex, J.P., and Allen. It was a great buying experience. Thanks to Rex, J.P., and Allen. More
by KV
