
Tyson Motor
Shorewood, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 6:30 PM
Tuesday 6:30 AM - 6:30 PM
Wednesday 6:30 AM - 6:30 PM
Thursday 6:30 AM - 6:30 PM
Friday 6:30 AM - 6:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Tyson Motors went the distance to earn my business. They made my transaction such a great experience I couldn't say No to the deal. JR Neilis our salesman and Aaron Lang manager basically hammered out a ve made my transaction such a great experience I couldn't say No to the deal. JR Neilis our salesman and Aaron Lang manager basically hammered out a very good deal with us without even having to step into the dealership via email and telephone calls. We were able to walk in look at our New 2014 Jeep Wrangler Rubicon take it for a drive and just had to sign the papers. It was by far the best car buying experience I have had. This dealership which is about 35 miles from my home is not the closest to my home was worth the extra drive and time. I would recommend Tyson Motors to anyone who is looking to buy a new or used vehicle. It truly was a great car buying experience. Thanks for everything Mike and Christine More
Tyson motor has the best selection in Illinois and the best prices BY FAR. Went there to look for a minivan for my growing family and everone was polite, helpful, and friendly. The sales person took all t best prices BY FAR. Went there to look for a minivan for my growing family and everone was polite, helpful, and friendly. The sales person took all the time needed to help me find the perfect vehicle that fit all my needs. When it came time for the numbers they worked with me to get the price that I needed to make a deal. Needless to say no other dealer was even close to the price I received. The sales manager (Aaron) was very professional and helped a lot! The paperwork process went smooth and the time was taken to make sure everything was done correctly. Sales person (Larry) took the time to show me how to operate my new vehicle and even set up my bluetooth for me! Very happy with the overall experience and I highly reccomend them to all my friends and family! More
Dealership was very friendly and worked with me every step of the way and answered any questions I had. The vehicle I bought did have some minor issues, (no fault of the dealer, a manufacturing issue) a step of the way and answered any questions I had. The vehicle I bought did have some minor issues, (no fault of the dealer, a manufacturing issue) and there service department was great at helping me out and getting me back on the road. Thanks to everyone at Tyson! More
Aaron made my buying experience easy and enjoyable... yes, i said enjoyable. Sometimes purchasing a new vehicle can be boring, or stressful. This was not! Test drives went perfectly, and service was fant yes, i said enjoyable. Sometimes purchasing a new vehicle can be boring, or stressful. This was not! Test drives went perfectly, and service was fantastic. Great deals, Great people, and even better vehicles! Thanks Tyson Motor! More
Beware of this dealer, advertised Vehicle on Car Guru, wanted to buy it was told they could not sell it to me, why advertise? Great salesperson who believed in his company set out all of the added value r wanted to buy it was told they could not sell it to me, why advertise? Great salesperson who believed in his company set out all of the added value reasons why you should buy. Very complimintery to owner and believes in his products. I received a call back stating we cannot sell you this car it is going to another dealer! Then received an email from Aaron Lang Sales Manager see below drove down stated It is going to another dealer I cannot show it to you, I do not even have the keys! You decide, after reading if he is worthy of a title called sales manager. People do not normally want to be sold, good sales people help you want to buy. He wanted me to call him seems to me he should have called me. Mark, I am sorry that you were told that we could not sell the car. Would you be able to stop in and see me on Monday. We do have another dealership in Naperville and the car was set up to go to them, but if we can make your deal that would not happen. I am in today till 6pm please give me a call. Aaron Lang Sales Manager Tyson Motor 815.741.5530 Aaron@tysonmotor.com More
I purchased a Jeep at Tyson. There were no problems with the sale but I have had nothing but problems with the service since day one. I've brought my Jeep in for an oil change and it was returned to me as c the sale but I have had nothing but problems with the service since day one. I've brought my Jeep in for an oil change and it was returned to me as completed but the oil was NOT changed. When I took it in for the first tire rotation they broke off one of the lug nuts and then tried to blame me for it. I took it in recently for transmission service that should have taken one day, One week later I got the Jeep back in the evening and discovered the next morning during a snow storm that they failed to reconnect the 4-wheel drive. I had to take it back so Tyson could finish the work that should have been done the first time. How was one week not enough to get the work done correctly? Tyson's service department has a terrible track record of not performing the work correctly, if they do the work at all. I would definitely NOT recommend this dealership to anyone. And if anyone decides to go there anyway, be very careful with purchasing any extended warranty products. I paid a lot of money to have the top of the line full lifetime warranty. When I took my Jeep in for transmission work I was told I should have brought it in a little earlier for a check up but because I didn't my warranty was null and void. Read all the fine print. Do not trust them for anything. More
Best vehicle purchase I've ever had. Excellent experience all around. Not just for a Chrysler/Dodge/Jeep dealership, but compared to any dealership. Tyson was easy to get to. I liked that t experience all around. Not just for a Chrysler/Dodge/Jeep dealership, but compared to any dealership. Tyson was easy to get to. I liked that there were so many vehicles on their lot and the building looked nice and inviting; not intimidating. As soon as I entered I was greeted (not ambushed) and asked if I could be helped. From here on out, it was smooth sailing. My salesperson, Tony E., was very well put-together & professional, yet as soon as we started talking he made me feel relaxed and confident that I would be taken CARE of, not taken ADVANTAGE of. And I was. All the way through the process. He was extremely knowledgable and conducted the best test drive I've ever had, by far. I felt confident and comfortable to really drive the car like I do daily. (Not stiff, uncomfortable, rushed, or feeling like I was being watched learning to drive for the first time!) When it was time to crunch numbers Aaron L. came into the picture. A person! Not a piece of paper from a mysterious room! He also was well put-together, professional and extremely knowledgable. Very personable and helpful --not condescending, as if I never took a math class. He genuinely was excited to help me get this car at a great deal. All avenues of communication (internet/email/phone/in person) were prompt, informative, and pleasant. The showroom/dealership (including the restroom) was very clean and well organized. When passing by, other employees gave warm, friendly smiles. Other customers also looked comfortable and happy with their salesperson. Again, a very welcoming, comfortable feeling. Warm & fuzzy is great, but this IS a business transaction! Tyson absolutely knocked it out of the park! Sharp, knowledgable, informative, open, timely, and easy to understand. Never sneaky, arrogant, or uninformed. Right on point. Being a savvy shopper, I was also working with 3 other dealerships to purchase the vehicle I wanted. In the end, it was no contest. Tyson beat out the other dealers on everything (customer service, price, in stock, etc., etc.). Aaron (and Tony) worked WITH me, not against me, and put together a fantastic deal that was perfect for me & my needs. Not theirs. It was a solid, great deal---not a 'tricky, move-the-numbers-around, use big, foreign words' kinda deal. I don't like to refer to anyone here as "salesperson" because I believe that word can have such a negative connotation. They are more like a "Personal Vehicle Buying Assistant". Bob D. was up next. I think this is the person most people fear the most--the Finance Manager! Working with Bob was unlike any experience I had before. He too was well put-together, professional, and knowledgable, yet personable and comforting. This time, the seemingly never ending process of going through and signing paperwork was actually pleasant! My new car was shined up, ready and waiting for me right out the door. As I drove away, I felt as though everyone there was genuinely happy for me and my new car purchase. Not happy because they scammed somebody into a bad deal and a sale for themselves. Truly happy for me. And that is a great feeling that is rare to find nowadays----anywhere!! Lovin' my new 2014 Dodge Charger R/T Max AWD! Thank you Tyson!! Julie P. More
I replaced the ball joints on my truck and knowing that the next step would be a front end alignment, what better place to go than the dealer WRONG. I also had a coupon from a Chrysler dealer for a front e the next step would be a front end alignment, what better place to go than the dealer WRONG. I also had a coupon from a Chrysler dealer for a front end alignment (69.00). I asked at the service desk if they would honor it and was told they would have to check with the manager. I think there way around this was to tell me that the adjustment rods were so rusty that that they would have to take them off and clean them?????? I know this would require removing the rod out of the upper a arm. instead as with most alignments they sprayed it and adjusted it. I ended up paying twice the coupon price and waiting four hours in the lounge. funny I replaced all four ball joints in my garage in less than four hours More
Felt really comfortable. Everyone was really nice! Been to other jeep dealers and have always felt ripped off when we left. They were so nice and they listened to what we wanted and were able to make the s to other jeep dealers and have always felt ripped off when we left. They were so nice and they listened to what we wanted and were able to make the sale happen. Basically gave us what we wanted to make the sale. We traded in our old jeep cheoreke and got a great deal on our new jeep Cherokee! Will always go there for our future cars and refer people to go there. It's not that close to where we live either but worth it! We brought our 19 month old daughter with and they never showed to be bothered. Also our salesman mike was very knowledgeable and knew all the answers to our questions. Great experice! More
After a number of frustrating days visiting auto dealers and listening to them try to sell me what I did not want I sent a price request quote to 3 or 4 dealers online. Bill from Tyson was one of the first and listening to them try to sell me what I did not want I sent a price request quote to 3 or 4 dealers online. Bill from Tyson was one of the first to respond. I received a good price from another dealer on the Dodge Journey I was interested in. I called Bill to see what he had in stock and he told me immediately he had 4 vehicles in stock that meet my needs. When I told him I did have a price from another dealer Bill said we can beat that without hesitation. I went to Tyson Motors and Bill had the color car I preferred ready to drive. I drove it and after he asked me if it meet expectations we talked price. They beat the other dealer price as he stated and we made the deal. It was a pleasure to deal with a salesperson who listened to what I wanted and not try to sell me something I did not want. Bill was straight forward with me and backed up what he said with actions not a bunch of slanted words. Why Bill was better then the rest was simple: He followed up immediately on my internet request. He listened to what I wanted in a vehicle and told me what he had in stock right a way rather then tell me as the others did he would look and call me back. He backed up his claim that he could beat the other price offered without any hassle. When I was done signing the papers for the vehicle purchase the car was ready for me to take home Great experience!!! Mark Albrecht More